hi all, first of all, I'd appreciate it a lot if you guys don't respond with comments along the lines of "you're screwed because you hacked it" or "you don't deserve service, apple doesn't owe you anything." I'm just here for help. my phone continually behaves as if the earphones are connected, even when they're not. I tried to clean the earphone jack with a q-tip and windex, as suggested from a site (don't remember where). it worked for a while but the problem returned. now I'd like to restore it to original factory state for servicing but I've been away from the hacking scene since last october and all of these new programs pwnage or liberty, etc. are confusing me to say the least. I currently have 1.1.1. will you guys please kindly tell me the best method and best program for virginizing? thanks! I appreciate it a lot.