Help me so I can help my boyfriend!

[Kenzi13]

Ok so my boyfriend got the new iPhone 5 from sprint and has been having troubles ever since. The most common one is when he goes on Facebook and tries to message someone the keyboard won't show! Help

 

[JediMeister]

How is Facebook being accessed? Through web browser, the app? Has he tried using the Facebook Messenger app?

 

[Kenzi13]

He uses the web browser and every time he tries to download the Facebook app it'll take like 1 hr to get through the process I think it's cuz of sprint I could be wrong but that's his provider

 

[Gav2k]

He uses the web browser and every time he tries to download the Facebook app it'll take like 1 hr to get through the process I think it's cuz of sprint I could be wrong but that's his provider

Tell him to hop on wifi and download the app!

 

[Applejuiced]

Tell him to hop on wifi and download the app!

Bingo.
The Sprint network is slower than a turtle.
Connect to wifi, download the facebook app and he'll have no problems sending you inbox messages on facebook

 

[Kenzi13]

He's connected to wifi but the phone is still slow

 

[Applejuiced]

If he's on a decent fast wifi connection it shouldnt take more than a minute or so to download the facebook app that is only 24mb.
Try restarting the iphone, you might be experiencing the dreaded wifi issues that hit many iphone 5 owners.

 

[daudi]

if you dont want the jailbreak, then update to ios 6.0.2, it will fix the wifi issues with the iphone 5.

 

[Applejuiced]

if you dont want the jailbreak, then update to ios 6.0.2, it will fix the wifi issues with the iphone 5.

I wish 6.0.2 really fixed the wifi issues.
I already upgraded and for a day or 2 it worked fine and then started doing the same again.

 

[-aggie-]

Use the mobile site version of Facebook.

 

[Kenzi13]

It's something with his keyboard