Help! MESSAGES is completely out of sync

[wfriedwald]

MESSAGES on my desktop (2008 Mac Pro - 3,1) - running El Capitan

is completely out of sync with my iPad (iPad mini - first edition), running latest iOS

what can I do to put them on the same page ...

in fact, MESSAGES on the desktop is not connected to anything, I can not receive or send ANY messages on it.

Help!

w

 

[Shirasaki]

You mean iMessage? If you have an iPhone, situation might be better.

 

[wfriedwald]

I admit that I don't know what I'm talking about.

Okay, the apple messaging app, it's called iMESSAGE on the iOS device and MESSAGES on the desktop (OS X)

but they are supposed to be in sync, correct?

right now the iPad (not iPhone, alas) is working fine but the desktop version - not at all.

thanks!

w

 

[Mlrollin91]

Scenario 1) Messages don't sync while the computer is sleeping. So if your computer had been sleeping for a while, it could take quite a bit for all your conversations to sync up.

Scenario 2) Are these blue messages or green messages that are not syncing? If they are green, you probably need to make sure SMS forwarding is turned on.

Solution: Sign out of messages on your computer. Reboot computer and sign back in. Let it sit for a while with messages open because it will probably have to resync everything that has not been syncing properly.

 

[wfriedwald]

thanks ...

my outgoing messages on the iPad are blue - I don't seem to have any green ones.

right now on the desktop, all my contacts are listed as "offline" - the messages from a week ago (before I changed the startup drive) are blue, no green.

is there a way to get my contacts back on line?

Okay, will try signing out & rebooting. thanks!

w

 

[Mlrollin91]

thanks ...

my outgoing messages on the iPad are blue - I don't seem to have any green ones.

right now on the desktop, all my contacts are listed as "offline" - the messages from a week ago (before I changed the startup drive) are blue, no green.

is there a way to get my contacts back on line?

Okay, will try signing out & rebooting. thanks!

w

Sounds like Messages on Mac somehow got deactivated. Go to Messages -> Preferences -> Accounts. Make sure enabled this account is checked.

 

[wfriedwald]

Sounds like Messages on Mac somehow got deactivated. Go to Messages -> Preferences -> Accounts. Make sure enabled this account is checked.

Yes - "enable this account" has been checked all along - I WISH that was the problem!

w