HELP!!!! Microsoft Mac Outlook 2011 Continuous Crashes

Discussion in 'Mac Apps and Mac App Store' started by Mauisurfer, Jul 1, 2011.

  1. Mauisurfer macrumors newbie

    Joined:
    Jul 1, 2011
    #1
    Hey Everyone,

    I really need some advise and assistance. I just returned from a business trip and opened up my Outlook 2011. I had a couple of hundred new emails. I went to reply to my first email and I received the following error- "There is a problem with the Office database. To use the database, you must rebuild it using the Database Utility."

    I rebuilt my data base, using the Database Utility, rebooted, tried to reply to a different message and the exact same thing happened. This happens when I try to compose, reply, or forward emails. Have tried to repair via Database Utility around 6 times. No luck.

    Please note that I am not on Exchange.

    Any help or advise anyone may have would be greatly appreciated. I'm dead in the water and very concerned.

    Thank you!!!!
     
  2. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #2
    You mentioned you don't have Exchange but you didn't mention if you have POP and/or IMAP.

    1) Rebuilding does not always fix issues.
    2) Rebuilding takes a lot of free space.

    If rebuilding fails, your best option is to export your data as .olm file and import into a new Identity.

    If you have only IMAP, just download from server again. Export other items like contacts, events etc as .olm under File > Export.

    For other options to rebuilding see:

    Troubleshoot Outlook (how to rebuild and repair)

    http://www.officeformachelp.com/outlook/troubleshoot/
     

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