HELP! mid 2014 iMac restarted because of a problem

Discussion in 'iMac' started by jayjaychil, Apr 3, 2016.

  1. jayjaychil macrumors newbie

    Joined:
    Apr 3, 2016
    #1
    Hi all.

    As the title suggests I've been having some issues of late with my iMac.

    It's a mid 2014 model 8GB 1600 MHz DDR3. Running OS X Yosemite 10.10.5. I've had it from new for about 10 months or so. It's used a lot for work, just emails and the web. nothing heavy.

    The iMac started restarting because of a problem about 3 weeks ago, every other day maybe. About a week after it started its started doing it every day. This last week its twice a day. Today I've been using for just under 2 hours and it has restarted 4 times.

    Ive taken a screenshot of the report, could anyone shed some light on what the problem may be to a complete computer novice please?

    I actually brought this from a 3rd party on credit and not direct from apple. There procedure is to take it back and send it to apple and I could potentially be without a mac for work for around 3 weeks, maybe longer. Obviously this is something I'm not keen on doing. Is this enough to warrant a return or an easy fix please?

    Thank you in advance
     

    Attached Files:

  2. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #2
    You need to take it to a service centre (doesn't have to be where you bought it, just has to be authorized) and have them run diagnostics.

    At ten months, you're not going to be able to return it. I also recommend purchasing AppleCare.
     
  3. craig1024 macrumors regular

    Joined:
    Feb 15, 2016
    #3
    My Mac mini started doing that before the hard drive failed.
     

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