HELP my iphone is dead and wont turn on

Discussion in 'iOS 7' started by killerjen95, Jan 3, 2014.

  1. killerjen95 macrumors newbie

    Joined:
    Jan 3, 2014
    #1
    ok so my iphone 5 died maybe 3 hours ago and i plugged it into the wall charger and i get the new ios 7 red charging sign saying that it is plugged in but it has been plugged in for almost an hour now and still will not turn back on. on top of it not charging i dont know how to "restart" it since my power button wont work because of it getting "destroyed" as i call it when it was first put in the griffin case by the sales person then he took it out and put it back in because he forgot to take off something on the case. please help idk what to do!!!!
     
  2. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
  3. matttye macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #3
    Why did you leave with the phone after the sales person handled it in that way? If they damaged the power button they would've replaced it on the spot if you'd complained.
     
  4. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #4
    Unless it was not in an Apple store. More likely a mall kiosk broke it and doesn't want to admit it.
     

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