help! my macbook air screen has a smudge and and cracks

Discussion in 'MacBook Air' started by mitch.d01, Jul 30, 2012.

  1. mitch.d01 macrumors newbie

    Joined:
    Jul 30, 2012
    #1
    i just dropped my phone on my mac book air and bounced and hit the screen now there is what lookes like a smudge and has massive lines that looks like cracks? (all behind the glass)

    would this be covered by warranty??

    I'm really worried about it:confused::confused:

    can anyone help me or give me some info??
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
  3. mitch.d01 thread starter macrumors newbie

    Joined:
    Jul 30, 2012
    #3
    how come it wouldn't be covered? how would and can i get it fixed? if so how much would it be??

    ----------

    how come it wouldn't be covered?

    would it be fixable?? its only 2 month old :/
     
  4. Mister Bumbo macrumors 6502

    Joined:
    Apr 30, 2012
    #4
    It's not Apple's fault, AppleCare covers problems that are to blame on design or manufacturing problems.

    If you can convince them that the screen should resist what it was subjected to you might have a case.
     
  5. tersono macrumors 68000

    tersono

    Joined:
    Jan 18, 2005
    Location:
    UK
    #5
    Guarantees cover manufacturing defects. Accidental damage would only be covered by your household insurance (if you have any).

    As for cost to fix, it depends on how bad the damage is. Impossible to say without seeing it - but if it need as new screen, it's not going to be cheap.
     
  6. mitch.d01 thread starter macrumors newbie

    Joined:
    Jul 30, 2012
    #6
    i laptop was sitting on my lap and i dropped my phone and it was on literally 20-30 centre metres away!

    what would the price be??
     
  7. asting macrumors 6502

    Joined:
    Jun 10, 2012
    #7
    It sounds like it's your fault. 30cm is a foot off of the laptop, and iphones are hard.
    Call apple and ask them the replacement cost.
     
  8. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #8
    Several hundred dollars, most likely.
     
  9. Macman45 macrumors G5

    Macman45

    Joined:
    Jul 29, 2011
    Location:
    Somewhere Back In The Long Ago
    #9
    The only cover you may have is within your household contents insurance IF you have accidental damage cover. Check the policy. As posted above, Apple will not pay for this, but your insurers just might.
     
  10. n1tut macrumors regular

    n1tut

    Joined:
    Nov 20, 2010
    Location:
    Glen of Newmill, Keith, Scotland
    #10
    £240 for a new screen, I cracked mine and that is what I was quoted in my local Apple Centre, but the very nice lassie that I got chatting to took pity on me and she did it FOC.

    Mind you, this is in Scotland.

    tut
     

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