HELP! My Macbook Pro won't connect to the internet...

macproretina12

macrumors newbie
Original poster
Jan 6, 2014
3
0
I have a macbook pro retina version 10.8.2.
I had it for about 6 months but not really know much about handling it :confused:
Anyway I have a Bbox that gives me wi-fi and it is connected to the internet.
But everytime i go on safari and type google.com, it keeps loading.
What is wrong with my computer?

My phone and my other computer works perfectly fine.

Can anyone help me to fix this problem?
 

macproretina12

macrumors newbie
Original poster
Jan 6, 2014
3
0
Is the Mac actually connected to the wifi network ?

If yes, what happens if you type 173.194.67.99 in Safari ?
It is connected to the Wifi.
And what do you mean by typing that code into Safari? Will it do something?:eek:
 

Bruno09

macrumors 68020
Aug 24, 2013
2,202
151
Far from here
Type 173.194.67.99 in the address bar in Safari : this is Google's IP address.

Also go to System Preferences / Network, select "Wi-Fi" on the left, click "Advanced".

What do you see in the TCP/IP and DNS tabs (you might post screenshots) ?
 

simon48

macrumors 65816
Sep 1, 2010
1,315
88
It is connected to the Wifi.
And what do you mean by typing that code into Safari? Will it do something?:eek:
It's safe, it's an IP for Google. It should take you to Google's homepage. If it does you probably have a problem with your DNS.

Edit: ninja'd!
 

macproretina12

macrumors newbie
Original poster
Jan 6, 2014
3
0
It's safe, it's an IP for Google. It should take you to Google's homepage. If it does you probably have a problem with your DNS.

Edit: ninja'd!
It didn't do anything. The problem I'm having is that the page will not fully load. It slowly starts loading and stops during the middle. I can't go to any site. Any suggestions?

----------

Type 173.194.67.99 in the address bar in Safari : this is Google's IP address.

Also go to System Preferences / Network, select "Wi-Fi" on the left, click "Advanced".

What do you see in the TCP/IP and DNS tabs (you might post screenshots) ?
The IP address doesn't work. The page will not fully load.

For the TCP/IP, I am using DHCP
and there is my IPv4 adress along with my configure IPV6 (Automatic)

For the DNS, it has my IP for the wifi and has 'home' in the search domains.
For the DNS, i found many different codes that were supposed to fix something but none of the them worked...
 

Idefix

macrumors 6502a
Jul 10, 2012
523
72
Turn your broadband router off and back on. Then turn your wireless router off and on. Restart your laptop. Then report back

A restart solves a lot of problems.
 

Jgraeff

macrumors member
Sep 23, 2013
32
0
Turn off the router and plug it back in.

Try resetting safari, and see if that helps. If not go into the router settings and make sure dhcp is selected and DNS auto is turned on.
 
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