HELP! My Macbook Pro won't connect to the internet...

Discussion in 'MacBook Pro' started by macproretina12, Jan 6, 2014.

  1. macproretina12 macrumors newbie

    Joined:
    Jan 6, 2014
    #1
    I have a macbook pro retina version 10.8.2.
    I had it for about 6 months but not really know much about handling it :confused:
    Anyway I have a Bbox that gives me wi-fi and it is connected to the internet.
    But everytime i go on safari and type google.com, it keeps loading.
    What is wrong with my computer?

    My phone and my other computer works perfectly fine.

    Can anyone help me to fix this problem?
     
  2. Bruno09 macrumors 68020

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    Aug 24, 2013
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    #2
    Is the Mac actually connected to the wifi network ?

    If yes, what happens if you type 173.194.67.99 in Safari ?
     
  3. macproretina12 thread starter macrumors newbie

    Joined:
    Jan 6, 2014
    #3
    It is connected to the Wifi.
    And what do you mean by typing that code into Safari? Will it do something?:eek:
     
  4. Bruno09 macrumors 68020

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    #4
    Type 173.194.67.99 in the address bar in Safari : this is Google's IP address.

    Also go to System Preferences / Network, select "Wi-Fi" on the left, click "Advanced".

    What do you see in the TCP/IP and DNS tabs (you might post screenshots) ?
     
  5. simon48 macrumors 65816

    simon48

    Joined:
    Sep 1, 2010
    #5
    It's safe, it's an IP for Google. It should take you to Google's homepage. If it does you probably have a problem with your DNS.

    Edit: ninja'd!
     
  6. macproretina12 thread starter macrumors newbie

    Joined:
    Jan 6, 2014
    #6
    It didn't do anything. The problem I'm having is that the page will not fully load. It slowly starts loading and stops during the middle. I can't go to any site. Any suggestions?

    ----------

    The IP address doesn't work. The page will not fully load.

    For the TCP/IP, I am using DHCP
    and there is my IPv4 adress along with my configure IPV6 (Automatic)

    For the DNS, it has my IP for the wifi and has 'home' in the search domains.
    For the DNS, i found many different codes that were supposed to fix something but none of the them worked...
     
  7. Bruno09 macrumors 68020

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    #7
    I suggest you post screenshots of your network setup : TCP/IP and DNS tabs.

    This will help us to help you.
     
  8. Idefix macrumors 6502

    Joined:
    Jul 10, 2012
    #8
    Turn your broadband router off and back on. Then turn your wireless router off and on. Restart your laptop. Then report back

    A restart solves a lot of problems.
     
  9. Jgraeff macrumors member

    Joined:
    Sep 23, 2013
    #9
    Turn off the router and plug it back in.

    Try resetting safari, and see if that helps. If not go into the router settings and make sure dhcp is selected and DNS auto is turned on.
     

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