HELP! My Macbook Pro won't connect to the internet...

[macproretina12]

I have a macbook pro retina version 10.8.2.
I had it for about 6 months but not really know much about handling it 😕
Anyway I have a Bbox that gives me wi-fi and it is connected to the internet.
But everytime i go on safari and type google.com, it keeps loading.
What is wrong with my computer?

My phone and my other computer works perfectly fine.

Can anyone help me to fix this problem?

 

[Bruno09]

Is the Mac actually connected to the wifi network ?

If yes, what happens if you type 173.194.67.99 in Safari ?

 

[macproretina12]

Is the Mac actually connected to the wifi network ?

If yes, what happens if you type 173.194.67.99 in Safari ?

It is connected to the Wifi.
And what do you mean by typing that code into Safari? Will it do something?😱

 

[Bruno09]

Type 173.194.67.99 in the address bar in Safari : this is Google's IP address.

Also go to System Preferences / Network, select "Wi-Fi" on the left, click "Advanced".

What do you see in the TCP/IP and DNS tabs (you might post screenshots) ?

 

[simon48]

It is connected to the Wifi.
And what do you mean by typing that code into Safari? Will it do something?😱

It's safe, it's an IP for Google. It should take you to Google's homepage. If it does you probably have a problem with your DNS.

Edit: ninja'd!

 

[macproretina12]

It's safe, it's an IP for Google. It should take you to Google's homepage. If it does you probably have a problem with your DNS.

Edit: ninja'd!

It didn't do anything. The problem I'm having is that the page will not fully load. It slowly starts loading and stops during the middle. I can't go to any site. Any suggestions?

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Type 173.194.67.99 in the address bar in Safari : this is Google's IP address.

Also go to System Preferences / Network, select "Wi-Fi" on the left, click "Advanced".

What do you see in the TCP/IP and DNS tabs (you might post screenshots) ?

The IP address doesn't work. The page will not fully load.

For the TCP/IP, I am using DHCP
and there is my IPv4 adress along with my configure IPV6 (Automatic)

For the DNS, it has my IP for the wifi and has 'home' in the search domains.
For the DNS, i found many different codes that were supposed to fix something but none of the them worked...

 

[Bruno09]

I suggest you post screenshots of your network setup : TCP/IP and DNS tabs.

This will help us to help you.

 

[Idefix]

Turn your broadband router off and back on. Then turn your wireless router off and on. Restart your laptop. Then report back

A restart solves a lot of problems.

 

[Jgraeff]

Turn off the router and plug it back in.

Try resetting safari, and see if that helps. If not go into the router settings and make sure dhcp is selected and DNS auto is turned on.