HELP! My MBP is playing up. Grey screen and no hdd!

Discussion in 'Mac Basics and Help' started by coopernewf, Nov 11, 2011.

  1. coopernewf, Nov 11, 2011
    Last edited: Nov 11, 2011

    coopernewf macrumors newbie

    Nov 11, 2011
    Hey guys, I'm not great with Macs and this is my first post so please go easy!

    This afternoon I uploaded some recent photos from my USB onto iPhoto. My computer completely locked up, to the point that I couldn't use command option escape and I had to manually shut the computer off.

    Then, the dramas started..

    Upon turning it back on, all I got was a prohibited logo and nothing happened. I followed a number of tips from the apple website, resetting the computer and trying to enter safe mode (which didnt work).

    Eventually I entered the start up disk and went to disk utility. My hard drive was nowhere in sight! Just the DVD drive and the DVD inside it! I then looked into a re-install and my drive wasn't there either. It means I can't even format the Mac!

    So, is there anything I can do? It sounds like the hard drive has died right? If you have anything I can try let me know. I'm in desperate need of getting it fixed before my university assessment is due.

    Thanks in advance,


    P.S If my hard drive is gone, can I recover data off it?

    Edit: I am running Snow Leopard
  2. ezramoore macrumors 6502a

    Mar 20, 2006
    Washington State
    If you are worried about data recovery, stop now and take it to a professional.

    By the symptoms you described it does indeed sound like a hard drive fault.

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