Hi Everyone. First of all I have very limited experience with a OSX. What happened was a users account in a Windows domain would not log on due to a bad password ( They did not know you could reset the password with the install disc). The other tech created a new account, then copied all of the files from the old account to the new account. Then they deleted the old account. Then I was called in because of the problems. I have managed to change all of the permissions with get info and all of the files can now be saved and opened properly. What I cannot seem to get accomplished is to allow the user to delete the files on the desktop they no longer need. Would using disk utility\first aid help with this? Any help would be appreciated. This is a new job for me and there are a couple of MAC's here that it looks like I am going to have to support.