Help needed after trying to reset to factory settings

Discussion in 'MacBook Air' started by caseyhaff, May 12, 2019.

  1. caseyhaff macrumors newbie

    Joined:
    May 12, 2019
    Location:
    Northallerton, United Kingdom
    #1
    I am really hoping someone can help me with my problem - bearing in mind I am not really very clued up with hardware! Yesterday in my infinite wisdom I decided to reset my MacBook Air to its factory settings (I am in the process of selling it) and after following what I presumed to be straightforward instructions online I went into Disk Utilities to delete a folder (cannot remember which one I deleted). When I went back in to utilities to reinstall the software it shows that there is no disk! I have no idea what I have done, but nothing is working and I am slightly panicked. If someone can please help (or guide me) as to what I should do to try and get my system back up again I would really appreciate it.
     
  2. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
  3. caseyhaff thread starter macrumors newbie

    Joined:
    May 12, 2019
    Location:
    Northallerton, United Kingdom
    #3
    Hi, yes I have managed to get this far and have tried tried re-installing macOS but it said that I have no disk available? I then (after reading a similar thread on here which stated I need to erase and rename a disk) went into Disk Utilities to find the disks they mention but all I can see is this one (I have put a photo on below)- and for obvious reasons I am absolutely petrified to delete anything else given my recent attempt! Is this the correct file (I cannot see anything that says MacHD which all the threads I read refer to - I presume this is the one I have deleted?).
     

    Attached Files:

  4. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #4
    Erase container disk 2 and name it Mac HD, exit disk utility, and continue to install the os.
     
  5. caseyhaff thread starter macrumors newbie

    Joined:
    May 12, 2019
    Location:
    Northallerton, United Kingdom
    #5
    I have managed to do this at long last - thank you so much for your help I really appreciate it (after sitting here all morning trying to figure it out and wondering if my Mac was now obsolete!). ::) Never again will I attempt anything technical on my own!
     
  6. Audit13 macrumors 601

    Audit13

    Joined:
    Apr 19, 2017
    Location:
    Toronto, Ontario, Canada
    #6
    That's great news :)

    I find that I learn and remember more when I panic!
     

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5 May 12, 2019