Help needed to transfer phone

Discussion in 'iPhone' started by missygal, Jul 15, 2014.

  1. missygal Guest

    missygal

    Joined:
    Jul 5, 2010
    Location:
    Oregon
    #1
    I'm hoping someone here can help me. My step father passed away a month ago and my brother wants to use his iphone. The email attached to his iTunes has been closed so there's no way to get his password. Apple told us we need a power of attorney. Can it really be this difficult? Is there any way to reset the phone with out a password?
     
  2. madsci954 macrumors 68030

    Joined:
    Oct 14, 2011
    Location:
    Ohio
    #2
    I'm sorry for your loss. If you're referring to Activation Lock, then no, there is no other way to bypass it.
     
  3. hallidc macrumors 6502

    hallidc

    Joined:
    Sep 26, 2013
    #3
    There's no way currently to bypass the passcode (assuming its on iOS7). Now in your situation I'm not sure what the process is (and if Apple could do anything). At the end of the day it'd be cheaper to just buy a new phone.
     
  4. missygal thread starter Guest

    missygal

    Joined:
    Jul 5, 2010
    Location:
    Oregon
    #4
    All were trying to do is remove iTunes from that phone. And reset the phone all together.

    There's no pass code on phone to unlock it.
     

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