Help :( - new mac and trackpad issue

Discussion in 'Mac mini' started by Daniel97, Jan 9, 2012.

  1. Daniel97, Jan 9, 2012
    Last edited: Jan 9, 2012

    Daniel97 macrumors 6502a

    Joined:
    Mar 6, 2011
    #1
    Just came home at lunchtime to eagerly wait for my new Mac Mini to arrive.

    It's here.

    Opened up quickly installed 4GB Ram. Seated properly etc.

    Turned on and I have the pair a mouse/trackpad screen.

    Batteries in trackpad turned on and I get a spinning wheel on the mac for over 10 mins? :(

    Please help.

    All 3 items are brand new. Mac, trackpad, keyboard.
     
  2. simsaladimbamba

    Joined:
    Nov 28, 2010
    Location:
    located
    #2
    Do you have a USB wired mouse you could connect to the Mac mini to maybe run Software Update?

    To edit your thread title to a descriptive one, just click on the [​IMG] button on the bottom right of your original post and then click the [​IMG] button below your message.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Did you try turning the Mac on before upgrading?
    Did you try re-adding the old ram with the old ram?
     
  4. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #4
    I don't have any mouse UsB or wireless only the trackpad .. Or my iPad ..

    Nope but the Mac is working I can see it trying it just can't find the trackpad? - should I be using a mouse first or something?
     
  5. Stewart21 macrumors regular

    Joined:
    Dec 9, 2011
    Location:
    South Yorkshire
    #5
    When I first got my trackpad it wanted to do a software update before it would work. You need to connect a mouse of some kind and do the software update. You also need to be able to click on the item in System Preferences, Trackpad to connect the trackpad.

    Stewart
     
  6. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #6
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Okay.

    I have aquired a USB mouse. Do I need a keyboard at all? - cant get one unless I buy it!
     
  7. blevins321 macrumors 68030

    Joined:
    Dec 24, 2010
    Location:
    Winnipeg, MB
    #7
    You should be able to connect the trackpad with just the mouse. At work at the moment, but I don't believe it's an action that requires an admin password.
     
  8. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #8
    well i have a wireless keyboard aswell as a wireless trackpad.

    but as i obviously couldnt get past the trackpad page couldnt even test keyboard!

    will try later and hope for the best.

    One more Q.

    Im restoring from a backup of my macbook air which i just sold.

    Can i restore this immediately without having to make a user profile and then duplicating it when i restore.

    I am right in saying that i get an option on initial start up of migration assistant before i get an option of creating a new user right?
     
  9. Fishrrman macrumors G4

    Fishrrman

    Joined:
    Feb 20, 2009
    #9
    "Can i restore this immediately without having to make a user profile and then duplicating it when i restore."

    I would advise against this.

    You're trying to do too much, too quickly.
    Example: putting the additional RAM in _before_ you got the mini running, tested, etc.

    Get the thing up and running first.
    Establish a new account.
    Make sure it works.

    THEN.... bring the older stuff over...

    Just my thoughts....
     
  10. Confuzzzed macrumors 68000

    Confuzzzed

    Joined:
    Aug 7, 2011
    Location:
    Liverpool, UK
    #10
    I found when I was setting up my new mac mini a few weeks ago that it was impossible to set up without USB mouse and USB keyboard. But that was because I was inputting my apple ID during set up.

    Take a look at this:

    http://forums.macrumors.com/showthread.php?t=1232212

    or this

    http://forums.macrumors.com/showthread.php?t=1287992

    ----------

    If you are able to get your trackpad and keyboard to work then you can use migration assistant and it will be the cleanest and most elegant way of doing so. But I am not sure if you can do it without USB keyboard.
     
  11. paulrbeers macrumors 68040

    Joined:
    Dec 17, 2009
    #11
    After turning on the mini, did you "restart" your keyboard and trackpad while the mini was searching for them by powering down and powering them back up?
     
  12. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #12
    yep
     
  13. Confuzzzed macrumors 68000

    Confuzzzed

    Joined:
    Aug 7, 2011
    Location:
    Liverpool, UK
    #13
    This may work if you don't mind the hassle of rebooting a few times but it has worked for other people so give it a try a few times until the wireless keyboard is picked up by the machine
     
  14. paulrbeers macrumors 68040

    Joined:
    Dec 17, 2009
    #14
    And they are brand new right? never been paired with anything else?
     
  15. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #15
    Yup but doesn't matter now .. I've aquifer both a keyboard and a mouse :)
     
  16. Confuzzzed macrumors 68000

    Confuzzzed

    Joined:
    Aug 7, 2011
    Location:
    Liverpool, UK
    #16
    When you set up using migration assistant, simply go to preferences and pair the keyboard and trackpad. It takes all of 10 seconds!
     
  17. Daniel97 thread starter macrumors 6502a

    Joined:
    Mar 6, 2011
    #17
    doesn't work you don't get to MA.

    it stays at the searching for keyboard/mouse screen.

    Either way all done and I'm typing this from my wireless keyboard on my 51" 3D Samsung.

    Im in love!
     

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