HELP!! Office iMac (mid-2010) keeps crashing

Discussion in 'OS X Yosemite (10.10)' started by MacinTek, Apr 2, 2015.

  1. MacinTek macrumors newbie

    MacinTek

    Joined:
    Jan 2, 2007
    Location:
    Fallbrook, CA
    #1
    The computer is part of a network of three similar iMacs, iPads, iPhones, etc. in a small legal office.

    The computer is an iMac 11,2 with 3.03GHz Core i3, 12GB RAM and plenty of room left on the 500GB HDD, which has been tested and declared fine by both AppleCare and myself. So far, I've tried:

    Replacing the hard drive... no change
    Wiping the original HDD and reinstalling Yosemite from the AppStore, reinstalling all applications from latest installers ( Acrobat Pro, MS Office, FireFox, Chrome, Skype, etc. all from genuine installers)... no change.

    Replaced with a NEW 2015 iMac, transferred data from TimeMachine backup... no change. Returned the iMac for refund.

    Reinstalled the original iMac from scratch... new Yosemite installation, fresh software installations like before... after all that done, used Migration Assistant to migrate ONLY the user account... no change... same crashing. Below is a copy of the crash log since then...

    3/30/15 2:12:15.294 PM com.apple.geod[728]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff912c06800 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 8CF7B2A6-3001-31D7-AB4B-0C9CDBD48083

    3/30/15 3:34:29.038 PM spindump[504]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag
    com.apple.message.signature: WD My Cloud
    com.apple.message.signature2: UNBUNDLED ||| 0.0.0 (???) ((null))
    com.apple.message.signature3: cpu usage
    com.apple.message.result: noop
    com.apple.message.summarize: YES
    SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

    3/30/15 3:39:31.417 PM icbaccountsd[751]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fedeb406360 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/30/15 3:59:29.572 PM storedownloadd[322]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc280f53120 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: ABC6DE6A-8D27-3199-81A4-3AE8FCB04F7B

    3/30/15 3:59:52.632 PM spindump[504]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag
    com.apple.message.signature: SugarSync
    com.apple.message.signature2: UNBUNDLED ||| 3.5.2 (3.5.2.3.138078) ((null))
    com.apple.message.signature3: cpu usage
    com.apple.message.result: noop
    com.apple.message.summarize: YES
    SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

    3/30/15 4:09:28.109 PM icbaccountsd[2044]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe6806058f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/30/15 4:55:33.457 PM icbaccountsd[2823]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc880f06560 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/30/15 4:56:10.328 PM icbaccountsd[2841]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd410f01390 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 9:24:08.740 AM icbaccountsd[352]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc2c8d18500 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 9:48:23.640 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: SugarSync
    com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)
    com.apple.message.signature3: 76CF1EEB768D13314354CA2A2D80FF2D
    com.apple.message.result: YES
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    3/31/15 9:48:37.380 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: SugarSync
    com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)
    com.apple.message.signature3: 3606EE70929C31D749469622EC3A440B
    com.apple.message.result: YES
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    3/31/15 9:48:54.041 AM ReportCrash[324]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: SugarSync
    com.apple.message.signature2: com.SugarSync.SugarSync ||| 3.5.2 (3.5.2.3.138078)
    com.apple.message.signature3: 3606EE70929C31D749469622EC3A440B
    com.apple.message.result: YES
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    3/31/15 9:50:22.593 AM icbaccountsd[375]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe1abc37920 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 9:51:35.187 AM icbaccountsd[395]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff97ad2c360 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 11:09:51.139 AM icbaccountsd[378]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f8810d21160 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 11:20:09.345 AM icbaccountsd[434]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7faba1c018f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 11:51:02.935 AM storeassetd[319]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd32265c710 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 578B948D-4E6E-3278-83F5-2DF963EF5004

    3/31/15 11:58:40.745 AM icbaccountsd[658]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb1fad018c0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 11:59:33.502 AM icbaccountsd[701]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fff20f011e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 12:00:05.687 PM icbaccountsd[713]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd9db50c280 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 12:01:50.904 PM icbaccountsd[749]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ffbead0abb0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 12:56:37.860 PM ReportCrash[1551]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: sharingd
    com.apple.message.signature2: com.apple.sharingd ||| 328.3.2 (328.3.2)
    com.apple.message.signature3: 9C104E7454E644A10B43B3E9D191F4A0
    com.apple.message.result: NO
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    3/31/15 1:08:11.527 PM icbaccountsd[321]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff10051ea70 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 1:15:12.602 PM icbaccountsd[412]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f93d3c1a720 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 1:16:52.457 PM icbaccountsd[413]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ffc43619970 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 1:27:25.526 PM icbaccountsd[466]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc02142bba0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 2:03:45.269 PM icbaccountsd[669]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fd1e3607ca0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 2:05:00.106 PM icbaccountsd[681]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb22ae02840 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 2:27:41.175 PM icbaccountsd[809]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f9771d0c500 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 3:15:27.995 PM com.apple.geod[910]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fa482e08d00 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 8CF7B2A6-3001-31D7-AB4B-0C9CDBD48083

    3/31/15 3:18:40.027 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.wakeups_resource.diag
    com.apple.message.signature: GoToAssist Customer
    com.apple.message.signature2: UNBUNDLED ||| 2.3.0.818 (818) ((null))
    com.apple.message.signature3: wakeups
    com.apple.message.result: noop
    com.apple.message.summarize: YES
    SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

    3/31/15 4:00:26.481 PM icbaccountsd[1046]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcac0d1a180 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 7:16:46.629 PM icbaccountsd[1114]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fccaac06b20 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    3/31/15 7:27:42.892 PM icbaccountsd[1119]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fb81a412e00 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/1/15 10:14:36.151 AM Calendar[462]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x608001474380 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 7E8D4FC9-0A65-3AF8-843A-6AD32E5524C6

    4/1/15 10:48:04.889 AM ReportCrash[1510]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: com.apple.appkit.xpc.openAndSavePanelService
    com.apple.message.signature2: com.apple.appkit.xpc.openAndSavePanelService ||| 1.0 (1)
    com.apple.message.signature3: 8FA949F6001948413A124F2528D8224F
    com.apple.message.result: NO
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    4/1/15 11:26:01.008 AM icbaccountsd[1719]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fe169401f70 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/1/15 11:45:08.387 AM icbaccountsd[1921]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff6a14025f0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/1/15 12:07:08.890 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag
    com.apple.message.signature: mtmd
    com.apple.message.signature2: UNBUNDLED ||| ??? (???) ((null))
    com.apple.message.signature3: cpu usage
    com.apple.message.result: noop
    com.apple.message.summarize: YES
    SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

    4/1/15 12:50:53.146 PM icbaccountsd[2883]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f8d69d09080 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/1/15 1:23:54.050 PM spindump[637]: com.apple.message.domain: com.apple.crashreporter.writereport.cpu_resource.diag
    com.apple.message.signature: backupd
    com.apple.message.signature2: UNBUNDLED ||| ??? (???) ((null))
    com.apple.message.signature3: cpu usage
    com.apple.message.result: noop
    com.apple.message.summarize: YES
    SenderMachUUID: FCF4F452-8E8A-317E-9A22-B5C78F55BA1E

    4/1/15 4:22:59.399 PM icbaccountsd[336]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7ff1e3d1a8e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/1/15 4:39:00.443 PM icbaccountsd[442]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fa30a711110 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0

    4/2/15 10:03:48.747 AM ReportCrash[903]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
    com.apple.message.signature: WD My Cloud
    com.apple.message.signature2: com.wd.WDMyCloud ||| 0.0.0 (???)
    com.apple.message.signature3: 737B485798B944136E00C846D559C4AF
    com.apple.message.result: YES
    com.apple.message.summarize: YES
    SenderMachUUID: 8C15E826-C574-3656-8CA9-235A0AC8C3BB

    4/2/15 10:04:13.581 AM icbaccountsd[913]: com.apple.message.domain: com.apple.crash_reporter.bear_trap
    com.apple.message.summary: error while checking Apple Internalness
    com.apple.message.details: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f9999517600 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
    SenderMachUUID: 576B06A9-6597-37AC-927E-F8134E2107B0
     
  2. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #2
    Hi,

    did you use Migration Assistant to migrate the user account including its Library ?

    If yes you are likely importing the problem.

    You should try importing the user account excluding its Library (~/Library).
     
  3. sbuntin macrumors member

    sbuntin

    Joined:
    Aug 2, 2011
    Location:
    Portland OR
    #3
    Do you have SugarSync installed?

    If so, what happens if you run without it? Did you remove the computer from your online SugarSync account, then set it up again on the iMac?
     
  4. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #4
    Create a new user account, reboot and login to the new user account. See if the issue still happens.
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    hmm - crashes with same set of software on two different Macs?

    All of the crash reports appear to be software related, and not hardware issues.
    You said that all apps were reinstalled from original installers
    Did you then make sure that all apps were also fully up-to-date?
    That would need some legwork at each app's support site. Many apps will update from within the app, but that's not always a guarantee that no update is needed.
    Some apps (such as MS Office) have had numerous updates to help specifically with Yosemite issues.
    You can also check in your Console/system.log, which lists actions that are recorded by date and time. You can check to see if some issue is recorded - looking for the same or similar reports at about the same time that crashes occur.
     
  6. MacinTek thread starter macrumors newbie

    MacinTek

    Joined:
    Jan 2, 2007
    Location:
    Fallbrook, CA
    #6
    How does one migrate an account sans the library? I thought it was all or nothing.

    ----------

    I've suspected SugarSync before. I guess I should try to completely uninstall it since I've replaced that service with local NAS (WD MyCloud).

    Do you think to log shows it as a possible culprit?

    ----------

    Yes, all applications were installed and updated to current versions.
     
  7. Taz Mangus, Apr 2, 2015
    Last edited: Apr 2, 2015

    Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #7
    You don't have to exclude ~/Library completely. By the way, ~/Library means the user account Library folder which should not be confused with /Library which is the OS system Library folder. I would suggest that you copy over only data from the backup from "~/Library/Application Support" and ~/Library/Preferences. In the "Application Support" folder is the data that is stored for the used applications for the user and in Preferences is the preference settings plist files for the applications for the user. If you look in each you should be able to identify what to copy over by the naming. So you can now remove and recreate the user accounts and copy over only the needed data. Of course data in the other folders like Desktop, Documents, etc should not be an issue copying over. Just don't copy over anything that is in root folders like /Library or /System from the backup.

    One option to copy over data is to open the backup on the time machine drive, go to the latest backup, and drag and drop to the same folder location in the user account. Backup Desktop for the user to user account Desktop and so forth. Open the backup and look around and you will see what I am referring to.
     

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