HELP! Outlook for Mac deleting emails after 1 month

Discussion in 'Mac Basics and Help' started by Heatchic, Aug 26, 2013.

  1. Heatchic macrumors newbie

    Joined:
    Aug 26, 2013
    #1
    For some reason, it appears that Outlook for Mac 2011 is deleting my emails from the server. Looks like anything older than a month is being deleted. Is there a way to stop this? I went into the account settings, and on the server tab there is no "leave a copy of message on server" option. Can anyone help? Would be greatly appreciated!!
     
  2. Mr Rabbit macrumors 6502a

    Mr Rabbit

    Joined:
    May 13, 2013
    Location:
    'merica
  3. Heatchic thread starter macrumors newbie

    Joined:
    Aug 26, 2013
    #3
    Hi. Thanks for the inquiry. It's an IMAP account.
     
  4. MRU macrumors demi-god

    MRU

    Joined:
    Aug 23, 2005
    Location:
    Ireland
    #4
    Double check...

    Q) Are they actually being deleted or are they merely not being shown ?

    Can you log into your email client via the web / internet browser and check your email there. Are all your emails still there ?

    If you can let me know in response who is your email provider also.


    MRU : MVP - Macintosh
     
  5. Heatchic thread starter macrumors newbie

    Joined:
    Aug 26, 2013
    #5
    Thank you for your response! The emails are also deleted from the server.

    When I log into the web based email they are not there. Checked the auto purge feature and it's not set to purge emails.

    The email provider is godaddy.

    Looking forward to hearing your thoughts.
     

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