So my mac pro is coming today, and the fedex website says that my package was damaged during shipping. So I call them and they say that the package looked damaged so they opened it, but the product looked fine so they repackaged it. My dilemma is that I don't know if I should accept the package today when it come because doesn't that make me responsible for it? Should I not accept it? Or will I be ok accepting it and if it is damaged or messed up then I just return it and apple will honor me with a exchange- BTW this is a custom configured mac pro. It's disturbing b/c I can't call apple until later today and I feel like the package may be here any time! UPDATE Ok guys here's what has happened so far: So the FedEx guy shows up at my door and I'm on the phone with an Apple rep ( a lady). Apparently the box was received by the delivery man soaking wet! So he returned it back to the shipping facility and supposedly called Apple and they told him to deliver it anyways... So when he arrives at my door I ask the Apple lady why the heck should I accept this? She tells me that if I don't accept it, it has to go back to FedEx- wait for processing there which will take 7 days. Then when they receive it, they will have to inspect it - another 7 days. Then they will have to rebuild my computer which will take another 7 days, and then ship it which will be another 7 days. THAT'S 4 MORE WEEKS. I said that's ridiculous, what if I accept it? I asked. She says I can print out a return label and it will take probably 2 or so weeks, maybe more to get a new mac pro. I said this is insane. Why did you tell them to even deliver it if the box was soaking wet? She says that there's no record of FedEx contacting Apple. I then asked well why can't you just ship me out a new Mac Pro now while this one is being returned.... She explained that they have no way of knowing if FedEx will return the Mac Pro. SO YOU'RE TELLING ME THAT YOU DON'T TRUST FEDEX? Gee that's interesting... So now it is I, the customer who suffers through all of this. She finally says, ok I'll do you a favor... if you get me the tracking number from FedEx for the return then I'll start processing you a new Mac Pro. Should arrive in 2 weeks or so. THAT'S REALLY NOT A FAVOR. This is not right and I understand that there are just two companies who are trying to cover there bases, but the customer should not be the one who gets screwed, especially since it's such an expensive product. I can't believe this UPDATE 2 So I called Apple back. I got forwarded to a manager. This time a knowledgeable lady who looked over my case and said "Yea this isn't right." We put confidence in our shippers and we shouldn't punish you for it. So she is rush processing a new Mac Pro and sending it with faster shipping. Should be here next week sometime and she's going to credit my account $200. I feel a bit better, but it was just an overall nerve racking process. Oh well.