Help please...can't even use my computer

Discussion in 'iMac' started by ksiegel22, Aug 21, 2013.

  1. ksiegel22 macrumors newbie

    Joined:
    Aug 21, 2013
    #1
    iMac
    21.5-inch, Mid 2011
    Processor 2.5 GHz Intel Core i5
    Memory 12 GB 1333 MHz DDR3
    Graphics AMD Radeon HD 6750M 512 MB
    Software OS X 10.8.4 (12E55)



    Interval Since Last Panic Report: 275284 sec
    Panics Since Last Report: 2
    Anonymous UUID: 8FBA4CB2-5151-30FD-DE0D-93B683FB98C2

    Wed Aug 21 21:39:05 2013
    panic(cpu 1 caller 0xffffff802a6b8655): Kernel trap at 0xffffff802a9ebeda, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffff7daafc2ad8, CR3: 0x000000002d02b000, CR4: 0x00000000000606e0
    RAX: 0xffffff7daafc2aa0, RBX: 0xffffff7faafc4a00, RCX: 0x0000000000000000, RDX: 0xffffff8046ad7d80
    RSP: 0xffffff818abd3a40, RBP: 0xffffff818abd3a50, RSI: 0xffffff7faafc4a00, RDI: 0xffffff8046add700
    R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0xffffff802aa4ea20, R11: 0xffffff8046934100
    R12: 0xffffff804a384f00, R13: 0xffffff80452d0000, R14: 0xffffff8046add700, R15: 0xffffff8046bc0cec
    RFL: 0x0000000000010286, RIP: 0xffffff802a9ebeda, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff7daafc2ad8, Error code: 0x0000000000000000, Fault CPU: 0x1

    Backtrace (CPU 1), Frame : Return Address
    0xffffff818abd36e0 : 0xffffff802a61d626
    0xffffff818abd3750 : 0xffffff802a6b8655
    0xffffff818abd3920 : 0xffffff802a6ce17d
    0xffffff818abd3940 : 0xffffff802a9ebeda
    0xffffff818abd3a50 : 0xffffff7faafbd297
    0xffffff818abd3a90 : 0xffffff7faafb99bb
    0xffffff818abd3b80 : 0xffffff7faae1ecd2
    0xffffff818abd3bb0 : 0xffffff7faae1eb91
    0xffffff818abd3bf0 : 0xffffff802aa4907a
    0xffffff818abd3c50 : 0xffffff7faae25561
    0xffffff818abd3cb0 : 0xffffff7faae2ad71
    0xffffff818abd3d00 : 0xffffff7fabe0d8ae
    0xffffff818abd3d40 : 0xffffff7fabe0e57c
    0xffffff818abd3d80 : 0xffffff7fabe0d9f8
    0xffffff818abd3db0 : 0xffffff7faae1ee6f
    0xffffff818abd3e00 : 0xffffff7faae384de
    0xffffff818abd3e50 : 0xffffff7faafbdbe3
    0xffffff818abd3e70 : 0xffffff7faafb6359
    0xffffff818abd3eb0 : 0xffffff7faafb6d29
    0xffffff818abd3ed0 : 0xffffff7faafb0f1b
    0xffffff818abd3ef0 : 0xffffff802aa48588
    0xffffff818abd3f30 : 0xffffff802aa4708a
    0xffffff818abd3f80 : 0xffffff802aa471b9
    0xffffff818abd3fb0 : 0xffffff802a6b3137
    Kernel Extensions in backtrace:
    com.apple.iokit.IOUSBFamily(5.6)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff7faae1b000->0xffffff7faae76fff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7faac83000
    com.apple.driver.AppleUSBEHCI(5.5)[B652E198-961C-3B49-83DA-59F47E4A7EE5]@0xffffff7faafad000->0xffffff7faafc4fff
    dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff7faae1b000
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7faac83000
    com.apple.driver.AppleUSBAudio(2.9f8)[87B3F4F5-403B-30FA-8E8C-414C2D8F409F]@0xffffff7fabdea000->0xffffff7fabe2afff
    dependency: com.apple.iokit.IOAudioFamily(1.8.9fc11)[AB8DD2DD-43BD-3B7B-95F7-26E6E0BBF339]@0xffffff7fab858000
    dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff7faae1b000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    12E55

    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide: 0x000000002a400000
    Kernel text base: 0xffffff802a600000
    System model name: iMac12,1 (Mac-942B5BF58194151B)

    System uptime in nanoseconds: 380081574244
    last loaded kext at 108591345846: com.apple.filesystems.smbfs 1.8.4 (addr 0xffffff7faabed000, size 229376)
    last unloaded kext at 148237852716: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7faaf61000, size 65536)
    loaded kexts:
    com.apple.filesystems.smbfs 1.8.4
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AGPM 100.12.87
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHDA 2.3.7fc4
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.kext.AMDFramebuffer 8.1.2
    com.apple.AMDRadeonAccelerator 1.0.8
    com.apple.driver.AppleIntelHD3000Graphics 8.1.2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ApplePolicyControl 3.4.5
    com.apple.driver.AppleMikeyDriver 2.3.7fc4
    com.apple.driver.AppleBacklight 170.2.5
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
    com.apple.iokit.SCSITaskUserClient 3.5.5
    com.apple.driver.AppleUSBCardReader 3.1.7
    com.apple.driver.AppleIRController 320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleUSBHub 5.5.5
    com.apple.driver.AirPort.Atheros40 600.72.2
    com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
    com.apple.driver.AppleFWOHCI 4.9.6
    com.apple.driver.AppleAHCIPort 2.5.2
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2.1
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard 170.2
    com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
    com.apple.driver.AppleHIDKeyboard 170.2
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.3.7fc4
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
    com.apple.driver.AppleUSBAudio 2.9.0f8
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.driver.AppleThunderboltEDMSink 1.1.8
    com.apple.driver.AppleThunderboltEDMSource 1.1.8
    com.apple.driver.AppleHDAController 2.3.7fc4
    com.apple.iokit.IOHDAFamily 2.3.7fc4
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.iokit.IOAcceleratorFamily 74.5.1
    com.apple.iokit.IOSurface 86.0.4
    com.apple.iokit.IOBluetoothFamily 4.1.4f2
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.AppleGraphicsControl 3.4.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.7
    com.apple.kext.AMD6000Controller 8.1.2
    com.apple.kext.AMDSupport 8.1.2
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.iokit.IOGraphicsFamily 2.3.7
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.1
    com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
    com.apple.iokit.IOUSBMassStorageClass 3.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleUSBMergeNub 5.5.5
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.driver.AppleThunderboltNHI 1.7.8
    com.apple.iokit.IOThunderboltFamily 2.4.0
    com.apple.iokit.IOUSBUserClient 5.5.5
    com.apple.iokit.IO80211Family 530.4
    com.apple.iokit.IOEthernetAVBController 1.0.2b1
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOUSBFamily 5.6.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 345
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 12 GB, SMC 1.71f21
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F34475F44335F313333335F43390000
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x4B425F34475F44335F313333335F43390000
    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD5000AAKS-402AA0, 500.11 GB
    Serial ATA Device: HL-DT-STDVDRW GA32N
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Wireless Mouse, 0x05b8, 0x3166, 0xfa130000 / 5
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: Siberia V2 Illuminated, 0x1038, 0x1211, 0xfd130000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
     
  2. R3DH3R0 macrumors regular

    Joined:
    Apr 27, 2010
    #2
    You're having multiple kernel panics?

    First try disconnecting everything you have connected to your computer except the keyboard and mouse (unless they are wireless). If you're computer doesn't kernel panic with one of the devices attached it could be one of those. If that seems to be the case, then you need to plug in each device one by one to see which one makes it have a kernel panic.

    If that doesn't work go to disk utility and go to "Verify Disk" and "Verify Disc Permissions". When you open up Disk Utility click on "Macintosh HD" and they are towards the middle of the bottom. Make sure that comes up "Macintosh HD appears to be OK". If not you may have an HDD issue.

    Most people I know who've had problems have said it to be a ram issue, looks like you upgraded the ram. You might want to take out the new stick(s) you put in and put in the old ones and see if it still panics.

    If none of that works do you have a backup? You may have to reinstall OSX 10.8.

    Let me know if any of this helped.
     

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