Help please... disk stuck in drive

Discussion in 'Mac Basics and Help' started by GilesM, Jan 11, 2010.

  1. GilesM macrumors 6502

    Oct 17, 2008

    I have a really bad problem, I have a damaged disc stuck in my imac.
    The imac keeps attempting to eject but it will not come out!

    Help please!!
  2. Matthew Yohe macrumors 68020

    Oct 12, 2006
  3. spinnerlys Guest


    Sep 7, 2008
    forlod bygningen
    If you tried the following steps:

    - First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.

    - If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.

    - Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.

    - If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.

    - Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder

    - Open Disk Utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.

    - Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.

    - Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.

    - Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject. To start into OS X, type "mac-boot" without the quotes. Press return, and the computer will continue with the startup. (This will not work on an Intel Mac. There is no Open Firmware on Intel Macs. )

    - If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.

  4. GilesM thread starter macrumors 6502

    Oct 17, 2008
    Thank you!

    Really, thanks very much. I re-booted the iMac three times, eventually the disc came out.
    The problem was not triggering the eject mechanism, but the eject mechanism failed to eject the disc.

    Eventually, once the disc came out, I examined it and it did have a slight amount of damage.

    I will never again put a disc in without examining it. I have destroyed the disc.

    Do you think my drive is safe to use? Could the drive have been damaged?
  5. blake836 macrumors newbie

    Jan 7, 2010
    Very unlikely.
  6. GilesM thread starter macrumors 6502

    Oct 17, 2008
    Phew... I will give it a try with a nice new CD....

    Thanks folks...
  7. GilesM thread starter macrumors 6502

    Oct 17, 2008
    Well, it seems to work ok... Thank you all, really, thanks!
    I was so pissed off when I thought my iMac was broke....

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