Help please imac not booting

Discussion in 'Mac Basics and Help' started by blake836, Mar 17, 2010.

  1. blake836 macrumors newbie

    Jan 7, 2010

    My imac will not boot it is just displaying a gray screen with a stop sign.

    I had just completed a hard disc defrag using drive genius and on re-start got the error message also the drive genius disc is still in the drive spinning please any help would be appreciated. I have tried phoning apple but apparently there help line is closed until tommorow.
  2. stridemat Moderator


    Staff Member

    Apr 2, 2008
    To me it sounds like a dying hard drive :(

    See this recent thread which has discussed the problem.
  3. blake836 thread starter macrumors newbie

    Jan 7, 2010
    The hard drive is fine the dfrag software has somehow unmounted and damaged the disc DO NOT USE DRIVE GENIUS.

    Now I am gonna have to do a full restore thankgod I have my time machine back up.
  4. spinnerlys Guest


    Sep 7, 2008
    forlod bygningen
    It is quite a know fact to not use Drive Genius, as it does more harm than it does good, except when needed.

    Mac OS X does not fragmentize like Windows does, so you're better off without such tools, unless you need to repair and recover data.

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