Help please imac not booting

Discussion in 'Mac Basics and Help' started by blake836, Mar 17, 2010.

  1. blake836 macrumors newbie

    Joined:
    Jan 7, 2010
    #1
    Hi.

    My imac will not boot it is just displaying a gray screen with a stop sign.

    I had just completed a hard disc defrag using drive genius and on re-start got the error message also the drive genius disc is still in the drive spinning please any help would be appreciated. I have tried phoning apple but apparently there help line is closed until tommorow.
     
  2. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #3
    To me it sounds like a dying hard drive :(

    See this recent thread which has discussed the problem.
     
  3. blake836 thread starter macrumors newbie

    Joined:
    Jan 7, 2010
    #4
    The hard drive is fine the dfrag software has somehow unmounted and damaged the disc DO NOT USE DRIVE GENIUS.

    Now I am gonna have to do a full restore thankgod I have my time machine back up.
     
  4. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #5
    It is quite a know fact to not use Drive Genius, as it does more harm than it does good, except when needed.

    Mac OS X does not fragmentize like Windows does, so you're better off without such tools, unless you need to repair and recover data.
     

Share This Page