Help Please: Swapping Out iPhone On Account?

Discussion in 'iPhone' started by ckiggins, Oct 2, 2014.

  1. ckiggins macrumors 6502

    Mar 15, 2012
    Richmond, VA
    Hi all - hoping that someone here has experience with this and we can avoid having to go into an AT&T store to do this.

    My partner and his mom are on the same AT&T account. He recently upgraded from the iPhone 5 to the iPhone 6+ - his mom currently has the iPhone 4S.

    Now that he has upgraded to the 6+ he wants to give his mom the 5 that is now inactive. Is there a way to swap her 4S out for the 5 and transfer the service to that phone online through the website?

    I know ordinarily you could just take the SIM out of the old phone and put it in the "new", but since the SIMs are different sizes between the 4 and the 5, that won't work.

  2. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    If you go to AT&T they will give you an unactivated SIM card. Put it in the 5S and then call AT&T to notify them that you want service moved to that SIM and IMEI number and it is done. I have done it many times.

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