help please

Discussion in 'iPhone Tips, Help and Troubleshooting' started by paula84, Aug 19, 2012.

  1. paula84 macrumors newbie

    Aug 19, 2012
    phone will not stay on sleep mode or even turn off
  2. vistadude macrumors 65816

    Jan 3, 2010
    Try a restart. Press and hold the off button and home button until you see the apple restart logo. It takes about 20-30 seconds.
  3. daudi macrumors member

    Jan 1, 2012
    yah do the same as VistaDude states. this is called hard reset. press the home and power button at once and then release the both when the apple logo appears.:apple:

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