help please

[paula84]

phone will not stay on sleep mode or even turn off

 

[vistadude]

Try a restart. Press and hold the off button and home button until you see the apple restart logo. It takes about 20-30 seconds.

 

[daudi]

yah do the same as VistaDude states. this is called hard reset. press the home and power button at once and then release the both when the apple logo appears.