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Discussion in 'iPhone Tips, Help and Troubleshooting' started by paula84, Aug 19, 2012.
phone will not stay on sleep mode or even turn off
Try a restart. Press and hold the off button and home button until you see the apple restart logo. It takes about 20-30 seconds.
yah do the same as VistaDude states. this is called hard reset. press the home and power button at once and then release the both when the apple logo appears.