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Help Please!

F

.fred

macrumors regular
Original poster
Hey MacRumors!


I need some help here. While using my iMac 20" running Leopard, a message suddenly appeared in the middle, saying i need to restart my computer, by either pressing the restart button or holding the power button.

What could the cause be? A kernel panic?

When i restarted, a message said Mac OS X quit unexpectedly.

Could anyone offer some help?
 
Yes, that is a kernel panic.

Are you using Azureus?

If so that's your problem, Azureus causes kernel panics on Leopard.
 
Erm....nope?

What other programs could cause this? Where can i see the kernel panic? under console.app?
 
What were you doing at the time of the Kernel Panic?

I wouldn't worry too much about it, sometimes it happens as a one off thing. If it happens again, I'd start to worry.
 
dr_lha said:
Azureus causes kernel panics on Leopard.
Click to expand...

Really? I wasn't aware of that, thanks for that piece of info. I haven't upgraded yet myself, however I am a user of Azureus so I'll have to keep that fact in mind. Thanks. 😎
 
The applications:

Growl
GrowlTunes
iTunes
Safari
Adium
Finder

Thats bout it. Could you teach me how to view the kernel panic? In Console.app?
 
~Shard~ said:
Really? I wasn't aware of that, thanks for that piece of info. I haven't upgraded yet myself, however I am a user of Azureus so I'll have to keep that fact in mind. Thanks. 😎
Click to expand...

It works fine here. Azureus (BitTyrany version) has yet to crash or cause a kernal panic on my core duo macbook.
 
There are a lot of reasons you could be getting a kernel panic other than a problematic application.

One problem that I encountered that was causing kernel panics on an old 12" Powerbook I had was some corrupt data on the boot sector of the hard drive.

In addition to the other advice posted, I suggest checking both the file permissions and the disk in Disk Utility to start.
 
.fred said:
Erm....nope?

What other programs could cause this? Where can i see the kernel panic? under console.app?
Click to expand...

another app/driver to be known to cause random kernel panics is the logitech driver (LCC)...if you have that installed try uninstalling it.
 
Okays, here's the log.

Tue Nov 13 23:21:51 2007
panic(cpu 1 caller 0x001A7BED): Kernel trap at 0x47cdc801, type 27=Unknown, registers:
CR0: 0x8001003b, CR2: 0x42914000, CR3: 0x010cf000, CR4: 0x00000660
EAX: 0x00000004, EBX: 0x6d626572, ECX: 0x00000000, EDX: 0x477cf8f4
CR2: 0x42914000, EBP: 0x477cf988, ESI: 0x6d616769, EDI: 0x63216e75
EFL: 0x00000206, EIP: 0x47cdc801, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x477cf718 : 0x12b0e1 (0x4555b4 0x477cf74c 0x133238 0x0)
0x477cf768 : 0x1a7bed (0x45e568 0x47cdc801 0x1b 0x454410)
0x477cf848 : 0x19e517 (0x477cf860 0xc63ae48 0x477cf988 0x47cdc801)
0x477cf858 : 0x47cdc801 (0xe 0x48 0xd70010 0xc630010)
0x477cf988 : 0x47cdbce9 (0x4791d000 0x7d46804 0x7d2a384 0x477cfed0)
0x477cfab8 : 0xc2edc7 (0x4791d000 0x0 0x0 0xc2d244)
0x477cfb28 : 0xc2f054 (0x7d2a384 0x477cfed0 0x400000 0x19bfe1)
0x477cfbe8 : 0xc2f862 (0x7d2a384 0x477cfed0 0x18 0x0)
0x477cfd48 : 0xc2c8c7 (0x7d2a384 0xc0185401 0x477cfed0 0x1efb9f)
0x477cfd78 : 0x200a0d (0x13000000 0xc0185401 0x477cfed0 0x81)
0x477cfdb8 : 0x1f3e66 (0x477cfde8 0x246 0x477cfe18 0x1d803e)
0x477cfe18 : 0x1ea123 (0x7cf2cb0 0xc0185401 0x477cfed0 0x81)
0x477cfe78 : 0x362e81 (0x58fdc60 0xc0185401 0x477cfed0 0x477cff50)
0x477cfe98 : 0x3897e1 (0x58fdc60 0xc0185401 0x477cfed0 0x477cff50)
0x477cff78 : 0x3da8b0 (0x54da530 0x689fdc0 0x689fe04 0xbfffe2d0)
0x477cffc8 : 0x19ea34 (0x633e760 0x0 0x1a10b5 0x633e760)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.vmmain(2.2)@0xc2b000->0xc34fff

BSD process name corresponding to current thread: Parallels

Mac OS version:
9A581

Kernel version:
Darwin Kernel Version 9.0.0: Tue Oct 9 21:35:55 PDT 2007; root:xnu-1228~1/RELEASE_I386
System model name: iMac7,1 (Mac-F4238CC8)
Click to expand...

I noticed Parallels was the one?
 
I emailed their support already.

Should i wait for their reply before reinstalling?
 
Don't bother. They'll likely tell you the same thing. Just download the latest version of Parallels and rerun the installer.
 
I do expect that,actually.

Have you ever got a kernel panic before? Is it one-off?
 
Airforce said:
It works fine here. Azureus (BitTyrany version) has yet to crash or cause a kernal panic on my core duo macbook.
Click to expand...
The fatal combination seems to be Asuzeus + Leopard + Airport.

If you're not having any issues, then good for you. However a lot of people are.
 
hi i'm have probs too! this is my log, it looks like my Mbox2 is causing the prob, is that correct? what can i do?

*********

Mon Nov 19 12:11:56 2007
panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x01f67000, CR4: 0x000006e0
EAX: 0x06567700, EBX: 0x06769e00, ECX: 0x00000000, EDX: 0x06567500
CR2: 0x00000000, EBP: 0x3765bb58, ESI: 0x06bff380, EDI: 0x004b0958
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x3765b938 : 0x128d08 (0x3cc0a4 0x3765b95c 0x131de5 0x0)
0x3765b978 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
0x3765ba88 : 0x19aeb4 (0x3765baa0 0x202 0x3765bab8 0x3bf071)
0x3765bb58 : 0x9ed447 (0x6769e00 0x0 0x3765bb88 0xda)
0x3765bb78 : 0x3bee5e (0x5d62100 0x4b0958 0x1 0x19e23a)
0x3765bb98 : 0x3c37a4 (0x5d62100 0x4b0958 0x3765bbe8 0x3beecd)
0x3765bbc8 : 0x3c3666 (0x6bff380 0x0 0x1 0x0)
0x3765bbe8 : 0x3bee5e (0x6bff380 0x0 0x1 0x1)
0x3765bc08 : 0x3bef2d (0x6bff380 0x0 0x0 0x1)
0x3765bc28 : 0x386eca (0x6bff380 0xffff 0x6bff3c4 0x5eb06c0)
0x3765bc48 : 0x386efd (0x6bff3c0 0x0 0x1 0x677cfa8)
0x3765bc68 : 0x3bee5e (0x6bff3c0 0x0 0x1 0x12d97d)
0x3765bc88 : 0x3bef2d (0x6bff3c0 0x0 0x3765bcd8 0x0)
0x3765bca8 : 0x1879a1 (0x6bff3c0 0x6c14a00 0x1e 0x3765bcd8)
0x3765bcf8 : 0x12b4d7 (0x677cfa8 0x803b56c 0x4 0x11cc32)
0x3765bd38 : 0x11f1f0 (0x677cf00 0x3765bdcc 0x24 0x0) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.digidesign.mbox2.driver(7.3f117)@0x9e7000
dependency: com.apple.iokit.IOUSBFamily(2.7.5)@0x534000
dependency: com.apple.driver.AppleUSBMergeNub(2.7.5)@0x96f000
dependency: com.apple.iokit.IOAudioFamily(1.6.0b7)@0x754000

Kernel version:
Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386


*********

Please help,
Peace!
 
i just found this:

Compatibility Alert
Use of Mbox 2, Mbox 2 Mini, Original Mbox, or Other USB Audio Devices on the Left-Rear USB Port Is Not Recommended
There are 2 USB ports on the left side of the MacBook models listed above.
Due to internal USB architecture issues on the MacBook, use of Digidesign, M-Audio, or third-party USB audio devices is supported on the front USB port only (the port farthest away from the screen).
Use of such devices on the rear USB port is not advised because it may cause audio interrupts and/or dropped samples.
However, the use of an iLok on the rear port has been qualified and is fully supported.

I was using the rear usb the whole time, dont know if it will fix the prob but who knows.
Any ideas???
Peace!
 
trybtek said:
i just found this:

Compatibility Alert
Use of Mbox 2, Mbox 2 Mini, Original Mbox, or Other USB Audio Devices on the Left-Rear USB Port Is Not Recommended
There are 2 USB ports on the left side of the MacBook models listed above.
Due to internal USB architecture issues on the MacBook, use of Digidesign, M-Audio, or third-party USB audio devices is supported on the front USB port only (the port farthest away from the screen).
Use of such devices on the rear USB port is not advised because it may cause audio interrupts and/or dropped samples.
However, the use of an iLok on the rear port has been qualified and is fully supported.

I was using the rear usb the whole time, dont know if it will fix the prob but who knows.
Any ideas???
Peace!
Click to expand...

Yes, there are differences between the USB ports on MBP. But it's actually the other way around. The left side USB (the one next to the power connector) IS the one to be used according to Digidesign. Here's a quote from their support:
"Compatibility Alert
Use of Mbox 2, Mbox 2 Mini, Original Mbox, or Other USB Audio Devices on the Right-Hand USB Port Is Not Recommended
The 15" MacBook Pro models have 1 USB port on the left side, and one USB port on the right side.
The 17" MacBook Pro models have 2 USB ports on the left side, and one USB port on the right side.
Due to internal USB architecture issues on the MacBook Pro, use of Digidesign, M-Audio, or third-party USB audio devices is supported on the left-hand USB ports only (the port or ports next to the power adapter cable).
Use of such devices on the right-hand USB port is not advised because it may cause audio interrupts and/or dropped samples.
However, the use of an iLok on the right-hand port has been qualified and is fully supported."

EDIT: Oops, sorry, I was talking about MBP, didn't notice you were talking about MacBook. So it's obviously a difference between the two models.
 
I have noticed that my devices that need a fast USB connection work fine on the left-hand USB port, but not on the right-hand USB port, despite them both being listed as USB 2.0 ports in System Profiler.
 
dr_lha said:
The fatal combination seems to be Asuzeus + Leopard + Airport.

If you're not having any issues, then good for you. However a lot of people are.
Click to expand...

Its not only Azureus. Its Transmission as well. ANY heavy load on airport is likely to couse kernel panic 🙁. I hope they will fix it in 10.5.2
 
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