help please

Discussion in 'Digital Photography' started by macmininewby, Jun 28, 2009.

  1. macmininewby macrumors newbie

    Jun 28, 2009
    I bought aperture used. Loaded it entered the product # installed it on my mac mini dual core. Now it won't start up I get the error message failed to launch retry? It will not start. I rebooted, deleted and reinstalled, it doesn't help. What do I do?
  2. Dman77 macrumors member

    May 23, 2009
    London, UK
    Did you uninstall and reinstall as per Apple's own guidelines here?

    Also, once uninstalled, maybe repair the disk permissions before reinstalling.
  3. macmininewby thread starter macrumors newbie

    Jun 28, 2009
    thanks for your help

    It turns out I hadn't removed it completely. and i didn't enter the serial number correctly. it is now up and running.
    I appreciate your help

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