help please

Discussion in 'Digital Photography' started by macmininewby, Jun 28, 2009.

  1. macmininewby macrumors newbie

    Joined:
    Jun 28, 2009
    #1
    I bought aperture used. Loaded it entered the product # installed it on my mac mini dual core. Now it won't start up I get the error message failed to launch retry? It will not start. I rebooted, deleted and reinstalled, it doesn't help. What do I do?
     
  2. Dman77 macrumors member

    Joined:
    May 23, 2009
    Location:
    London, UK
    #2
    Did you uninstall and reinstall as per Apple's own guidelines here?

    http://support.apple.com/kb/HT2945

    Also, once uninstalled, maybe repair the disk permissions before reinstalling.
     
  3. macmininewby thread starter macrumors newbie

    Joined:
    Jun 28, 2009
    #3
    thanks for your help

    It turns out I hadn't removed it completely. and i didn't enter the serial number correctly. it is now up and running.
    I appreciate your help
     

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