HELP!! Problem installing Lion on wife's computer!!!

Discussion in 'Mac OS X Lion (10.7)' started by Heateris, Oct 23, 2011.

  1. Heateris macrumors member

    Joined:
    Jul 27, 2011
    Location:
    SEPA
    #1
    So I installed Lion on my computer, no problem. Wife decided she wanted to use iCloud with her iPhone 4. First I verifvied her computer with my info, then I logged into the App Store with my info.

    Downloaded Lion fine and started the installation process. First time it asked for her password, i got the "incorrect password" notice. Now her password isn't working at all. WTF????

    She's the only user of this laptop.

    any idea's?
     
  2. rocknblogger macrumors 68020

    rocknblogger

    Joined:
    Apr 2, 2011
    Location:
    New Jersey
    #2
    Have you tried your password? If you have the Snow Leopard disk you can boot to it and reset your password. If nothing else works.
     
  3. Heateris thread starter macrumors member

    Joined:
    Jul 27, 2011
    Location:
    SEPA
    #3
    ya, i did try my password and combo's of user/passwords.
     
  4. rocknblogger macrumors 68020

    rocknblogger

    Joined:
    Apr 2, 2011
    Location:
    New Jersey
    #4
    At this point I would recommend using the Snow Leopard disk to reset it. You can also try calling Apple support.
     
  5. Heateris thread starter macrumors member

    Joined:
    Jul 27, 2011
    Location:
    SEPA
    #5
    Ya, that will be my project tonight.
     
  6. Heateris thread starter macrumors member

    Joined:
    Jul 27, 2011
    Location:
    SEPA
    #6
    I got it all straight. I reset her PW with the SL disc, then continued to install Lion. No problems.
     

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