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Discussion in 'iPhone' started by Maclovee77, Jun 3, 2014.

  1. Maclovee77 macrumors newbie

    Joined:
    Jun 3, 2014
    #1
    I recently purchased an iPhone 5c may 29 I dropped the phone on its back no cracks in screen or anything just my screen popped out of its casing I went to best buy where I purchased the phone at and have geek squad they popped the screen in semi but it's still popped out they said it will cost 150$ for a service fee . Will apple pop it back in free of charge the phone work fine how can I get apple to fix it or replace it for free?
     
  2. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #2
    Apple is not obligated to fix or replace it for free. However, it seems that in some cases if you go in to the Apple store and tell them what happened they will help you out.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Go to Apple and give it a try.
    Obviously its not as simple as popping in the screen, sounds like something else might have broken or has physical damage.
    Worst thing that can happen is they will say no but dont hurt to try.
     
  4. Maclovee77 thread starter macrumors newbie

    Joined:
    Jun 3, 2014
    #4
    Could I go to best buy and tell them I didn't drop it the screen is not cracked still works like new
     
  5. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #5
    Honesty is the best policy. Just go tell them what happened and see where it goes. Worst thing they are going to do is charge a service fee. They have heard all the lies, so you are most likely not going to pull one over on Best Buy, Apple or anyone for that matter.
     
  6. Maclovee77 thread starter macrumors newbie

    Joined:
    Jun 3, 2014
    #6
    See I don't have the money for the service fee
     
  7. ET iPhone Home macrumors 68040

    ET iPhone Home

    Joined:
    Oct 5, 2011
    Location:
    Orange County, California USA
    #7
    I would say it felt jiggly at one point, then all of a sudden loose and it appears it could pop out any moment.
     
  8. Maclovee77 thread starter macrumors newbie

    Joined:
    Jun 3, 2014
    #8
    The side where they tried to pop it in at has in dent they said I lt looks to be dropped
     
  9. sjinsjca macrumors 68000

    sjinsjca

    Joined:
    Oct 30, 2008
    #9
    You could, or you could man up and be accountable for your own carelessness.
     
  10. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #10
    Try whatever lie you want and hope for the best.
    Next time get a good case to protect it or save up money for the repair fee.
     
  11. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #11
    Hmm, I wonder why it looks like it was dropped. :rolleyes:
     
  12. IpadSC400 macrumors 6502a

    IpadSC400

    Joined:
    Feb 7, 2013
    Location:
    A mile high
    #12
    Then reseat the screen yourself. DIY FTW. Beggars cant be choosers.
     

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