Help re. Unlocking AT&T iPhone 5S after Upgrade

Discussion in 'iPhone' started by JulesK, Sep 15, 2014.

  1. JulesK macrumors 6502

    Joined:
    Dec 17, 2002
    #1
    I'm upgrading an on-contract AT&T iPhone 5s this Friday, so I'll pay an ETF as part of the process. I'm selling it to Gazelle, which will more than offset that cost, but I need to unlock it first.

    I have a link to the AT&T unlock request form, but had a few questions:

    (i) Do I need to wait 14 days before putting in the request (the AT&T rep wasn't clear on that)?

    (ii) Can the phone still be unlocked even after I've switched my line to the new phone? I assume that whatever signal that needs to be sent to the phone can still be sent, but I'm unclear about the process.

    (iii) I expect a lot of requests to come in after the 19th, but generally how long does the process take?

    Anything else I should be on the lookout for?

    Many thanks in advance!
     
  2. webbuzz macrumors 65816

    webbuzz

    Joined:
    Jul 24, 2010
    #2
    Some requests have been denied, mine was approved last night, contract eligibility was bumped up a few days and contract was supposed to end on the 15th.

    AT&T only mentions the original SIM that was provisioned with the device be in the phone.

    I did mine online, it took ~ 10 minutes from request to approval. The approval email says to wait up to 24 hours to try the restore. I did it an hour later.

    You should be fine.

    eta: After you backup the phone and restore to unlock, make sure you select "restore iPhone" and not "restore from backup."
     

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