Help re. Unlocking AT&T iPhone 5S after Upgrade

Discussion in 'iPhone' started by JulesK, Sep 15, 2014.

  1. JulesK macrumors 6502

    Dec 17, 2002
    I'm upgrading an on-contract AT&T iPhone 5s this Friday, so I'll pay an ETF as part of the process. I'm selling it to Gazelle, which will more than offset that cost, but I need to unlock it first.

    I have a link to the AT&T unlock request form, but had a few questions:

    (i) Do I need to wait 14 days before putting in the request (the AT&T rep wasn't clear on that)?

    (ii) Can the phone still be unlocked even after I've switched my line to the new phone? I assume that whatever signal that needs to be sent to the phone can still be sent, but I'm unclear about the process.

    (iii) I expect a lot of requests to come in after the 19th, but generally how long does the process take?

    Anything else I should be on the lookout for?

    Many thanks in advance!
  2. webbuzz macrumors 65816


    Jul 24, 2010
    Some requests have been denied, mine was approved last night, contract eligibility was bumped up a few days and contract was supposed to end on the 15th.

    AT&T only mentions the original SIM that was provisioned with the device be in the phone.

    I did mine online, it took ~ 10 minutes from request to approval. The approval email says to wait up to 24 hours to try the restore. I did it an hour later.

    You should be fine.

    eta: After you backup the phone and restore to unlock, make sure you select "restore iPhone" and not "restore from backup."

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