Help reinstalling os using recovery mode on macbook

[Aleina]

My Mac decided to not go past the loading screen. I am able to boot it to the recovery screen where it gives me a few options boot from disk, reinstall via mac store or use we browser for help. I do not have the original disk so selected to reinstall from the mac store. It says its connecting to the store but does not go any further. Is there anything I can do to get it to work. Please help.

 

[adamhenry]

Are you sure you have an internet connection?

 

[Aleina]

Are you sure you have an internet connection?

Yes I do have an Internet connection. I've used Safari whilst in recovery mode.