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pcww

macrumors newbie
Original poster
Dec 29, 2011
1
0
Long story short my battery has gone south on my new 4s. I drive 75 miles to the Apple store to get it fixed and the guy says the issue is a software problem and he "fixes" it . Get home and connect to the computer and when it prompts me to restore i must have said yes to restore as a backup. Problem not resolved back to no battery. call apple and they tell me i should have backed upped as "new". Okay so i get on Itunes and i can't figure out how to do this. HELP. How do i do this please.
 
Restore your device. Simple as that. After the restore iTunes will ask you if you want to set up as New or restore from a Backup.
 
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