Help Restore as New Battery issues

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pcww, Dec 29, 2011.

  1. pcww macrumors newbie

    Joined:
    Dec 29, 2011
    #1
    Long story short my battery has gone south on my new 4s. I drive 75 miles to the Apple store to get it fixed and the guy says the issue is a software problem and he "fixes" it . Get home and connect to the computer and when it prompts me to restore i must have said yes to restore as a backup. Problem not resolved back to no battery. call apple and they tell me i should have backed upped as "new". Okay so i get on Itunes and i can't figure out how to do this. HELP. How do i do this please.
     
  2. Wowzera macrumors 6502a

    Joined:
    Oct 14, 2008
    Location:
    Brazil
    #2
    Restore your device. Simple as that. After the restore iTunes will ask you if you want to set up as New or restore from a Backup.
     

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