Help restoring from back up

Discussion in 'iPhone' started by hollywood334, May 19, 2015.

  1. hollywood334 macrumors newbie

    Joined:
    Jul 20, 2010
    #1
    I am having trouble restoring my phone from a backup. I purchased a 64GB ip6+ off eBay in Oct. I absolutely loved the phone. 2 weeks ago I was cutting grass and lets just say Lifeproof cases are great but not mower proof. My phone was wasn't currently backup, but i was only a month behind. I purchased a new 128 ip6+ off eBay and got it in yesterday. I can't remember what iOS the old iPhone was running, but the new one is running 8.3, I think. When I try to restore from a backup, it goes through the entire time and then at the very end tells me that backup is corrupt or not compatible with iPhone being restored. Is there anyway around this or a way to get all my info back on my new phone? I have all my contacts and apps, I would just love to get my pictures, messages, and notes. I am running the newest itunes and running OSX 10.10.3 also. I have tried resetting my phone, resetting the MB Pro, and all. Can anyone help me?
     
  2. smokescreen220 macrumors regular

    smokescreen220

    Joined:
    Jun 21, 2010
    Location:
    California Native
    #2
    If your back up is corrupted you may be out of luck :(
    Do you have a backup in the cloud?
     
  3. Howard Ellacott macrumors member

    Howard Ellacott

    Joined:
    Jun 10, 2012
    Location:
    United Kingdom
    #3
    Have you checked that there aren't any old backups in iTunes? Might be able to save something, also have a look in ~/Library/Application Support/MobileSync/Backup/

    The notes and pictures might be on your computer anyway, have you checked the notes app and the photo stream in the photos app? Might help :)
     

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