help restoring iPhone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by itsmedan, Feb 15, 2014.

  1. itsmedan macrumors newbie

    Joined:
    Feb 15, 2014
    #1
    Hello everyone,

    I've needed to replace my iPhone under warranty, but before I ship it back, I feel obligated to restore it to original iOS to prevent any hassles.

    The problem I'm running into is after clicking Restore in iTunes, I get stuck at the first screen where it says "Contacting the iPhone software update server..."
    :eek:

    It just hangs there for too long, and nothing happens.

    iTunes- latest version 11.1.4.62
    iPhone 4 running iOS 7.0.4

    Any help or suggestions?
    Really appreciate it, thank you very much in advance!
     
  2. =E=, Feb 15, 2014
    Last edited: Feb 15, 2014

    =E= macrumors regular

    =E=

    Joined:
    Nov 8, 2013
    Location:
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  3. itsmedan thread starter macrumors newbie

    Joined:
    Feb 15, 2014
    #3
    ^Thanks but I've tried that to no avail. Still hangs there.
     
  4. itsmedan thread starter macrumors newbie

    Joined:
    Feb 15, 2014
    #4
    I ended up using a friends laptop and it instantly processed.:confused:

    So in case anyone experiences something similar, just try that and hope for the best.
     

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