Help, return iPhone 3GS

Discussion in 'iPhone' started by iphone4wanter, Jun 9, 2010.

  1. iphone4wanter macrumors member

    Joined:
    Jun 9, 2010
    #1
    Hi, I bought an iPhone 3GS last week and I didn't know that the new one woudl be coming out :( I ported my number and everything. My number is very importaint because it has to do with all of my bussiness contacts. I want to exchange it for the iPhone 4 when it comes out, but it was told by 1800MyApple that i had to mail it back to only return. Then I called back to make sure and the next person told me that I could exchange it in store when the new one comes out. I called my local store and said that it was not possible and to try calling AT&T. AT&T said there was no way of holding my number for a day. What can I do? Should I still try exchanging it at the store? What are my options besides returning it?
    Thank You!
     
  2. chrmjenkins macrumors 603

    chrmjenkins

    Joined:
    Oct 29, 2007
    Location:
    CA
    #2
    It'll be within 30 days of purchase. Just exchange in store.
     
  3. iphone4wanter thread starter macrumors member

    Joined:
    Jun 9, 2010
    #3
    When I called my local store someone told me that since I ordered online it was "a different inventory system" and they needed a store receipt with a barcode?!?!
    Is it possible to exchange it in the store even though I ordered it online?
     
  4. chrmjenkins macrumors 603

    chrmjenkins

    Joined:
    Oct 29, 2007
    Location:
    CA
    #4
    http://www.wireless.att.com/cell-phone-service/legal/return-policy.jsp

     
  5. iphone4wanter thread starter macrumors member

    Joined:
    Jun 9, 2010
    #5
    Are you sure this would still apply since I ordered it though Apples website?
    EDIT: Maby I didn't make it clear. SORRY! I meant that I ordered it through Apple.com and trying to return it at an Apple Store.
     
  6. monksealpup macrumors regular

    Joined:
    Jun 12, 2009
    Location:
    Honolulu, HI, USA
    #6
    Why do people use these forums as their own personal outsourcing engine for research? Presumably these people are aware of Google.

    I tried Googling the above question, but I couldn't find an acceptable answer :(
     
  7. chrmjenkins macrumors 603

    chrmjenkins

    Joined:
    Oct 29, 2007
    Location:
    CA
    #7

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