Help Returning Macbook Pro. Serial Number

Discussion in 'MacBook Pro' started by jmgag03, May 26, 2010.

  1. jmgag03 macrumors member

    Joined:
    Apr 5, 2010
    #1
    So I bought a Macbook Pro from amazon and then won a $5,000 gift card to Best Buy :eek: . Bought a Macbook Pro from Best Buy and was going to return it new in box to Amazon.

    I called Amazon and they said they would check the serial number on the outside of the box, but maybe they are wrong. I have installed a ton of stuff on the original one I bought and wanted to keep it. Is there anything on the Macbook that shows it is the same one that came in the box? I feel like I'm actually doing Amazon a favor by returning the unused Macbook instead of the used one.

    Any advice?
     
  2. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #2
    Yes, serial numbers are on the body of the Mac, in the System Profiler, etc. Of course they can tell if you switch them.
     
  3. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #3
    So in other words you're asking if scamming Amazon is OK?
     
  4. jmgag03 thread starter macrumors member

    Joined:
    Apr 5, 2010
    #4
    If giving someone better than they want is "scamming".

    Sending them a new computer in the box has higher resale than one that has been returned, opened and used. I was honestly trying to do them a favor.
     
  5. jsviper96 macrumors newbie

    jsviper96

    Joined:
    Mar 1, 2010
    Location:
    Portland, OR
    #5
    Exactly right... As well as rooting in the firmware of the main logic board. Needless to say, they'll be able to easily tell...
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    They don't need any "favors" by getting back a product that doesn't match their inventory records and that they have no idea where it's been or what may have been done to it. The truth is, you're trying to do yourself a favor by not having to move your data and set up your new computer.
     
  7. Ramphex macrumors 6502

    Ramphex

    Joined:
    Jun 9, 2009
    Location:
    USA/PA
    #7
    1. Get a screwdriver
    2. Swap hard drives with your installed stuff
    3. ???
    4. Profit?
     
  8. Excluse macrumors member

    Joined:
    May 18, 2010
    #8
    Are the specs EXACTLY the same?
    Or do you have things like a better processor, ram, hd, screen etc on the amazon one?
     
  9. Dozerrox macrumors 6502

    Joined:
    Dec 23, 2009
    Location:
    Exeter
    #9
    I'd just give em the old one and migration assistant or CCC or something across to the new one.

    Or take the underpant gnome guy's advice.
     
  10. jmgag03 thread starter macrumors member

    Joined:
    Apr 5, 2010
    #10
    I thought it would be mutually beneficial. Do you not see how getting back an unopened MacBook Pro is more beneficial to getting back a used one?

    They are the exact same core i5 17inch model.
     
  11. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #11
    Do you not see how getting back an item that wasn't purchased from them would royally screw up their recordkeeping? You don't know what kind of arrangements they have with Apple for returned items. It could be that they can't get reimbursed from Apple if they never bought that unit from them in the first place. If you have doubts, call Amazon and see what they tell you.
     
  12. dunk75 macrumors newbie

    Joined:
    May 28, 2010
    #12
    Sounds like a great idea jmgag03 but Amazon will probably have records of every serial number label for each product. Call them and see, if you can get away with it then why not ay!

    Good luck
     
  13. lcseds macrumors 6502a

    Joined:
    Jun 20, 2006
    Location:
    NC, USA
    #13
    If for some reason Amazon had to return the system to Apple for credit, the Serial # wouldn't match on them from their orders and they would be screwed. They won't take it anyway. Amazon is no Mom and Pop shop. And as stated before, your not trying to help out Amazon, you're working a play to get out of a purchase you made.
     
  14. cloroxbleach4 macrumors 6502a

    cloroxbleach4

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    Dec 28, 2007
    Location:
    Oklahoma
  15. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #15
    Just swap the hard drives! They are user serviceable and there will be no record of the serial of the hard drive.

    Send Amazon the right one back. Or sell the Best Buy one.
     
  16. Hopsdaballa04 macrumors regular

    Joined:
    Feb 4, 2009
    #16
    What contest was you in that you won a $5000 gift card?
     
  17. kny3twalker macrumors 65816

    kny3twalker

    Joined:
    Oct 25, 2009
    #17
    You could simply switch boxes, switch harddrives, and switch the bottom plates. This should cover any evidence.

    But if you have to open them both, no matter what, you might as well just send back to Amazon the one they send you.

    I think switching the harddrives only, so you do not have to mess with backing up your data is the best idea.
     
  18. scaredpoet macrumors 604

    scaredpoet

    Joined:
    Apr 6, 2007
    #18
    From a practical standpoint, yes it would make sense.

    Unfortunately, inventory control isn't handled by practical, all knowing people that blindly trust everyone is working for the greater good. In fact in many cases, the process isn't controlled by people at all. But then, this has a lot to do with the fact that a lot of people would scam the system if they could.

    There's a reason why every MacBook Pro box has a a series of barcodes on the side of each box that match up with serial number on the machine inside. Not everyone has the pure, practical, good-natured intentions that (we assume) you have. Others have been known to do this exact same thing for the purposes of scamming Apple and Amazon. If this inventory process check were not in place, there would be people buying i7 MacBook Pros from Amazon, and then returning cheaper i5s they bought somewhere else (or maybe even a busted-up model from last year). To a person who doesn't intimately know Apple's product line, they would look the same on the outside.

    Amazon's staff don't read the macrumors forums as part of their jobs. They don't know that you happened to win a $5,000 gift card somewhere else. They don't know that you bought the same exact model and want to return that one to them because you already have yours all nice and set up. And they don't know you, let alone do they know you well enough to believe you're a good guy with good intentions.

    All they would see is that you bought an MBP with a certain serial number from them, and what they got back was an MBP with a different serial number. Not being Apple employees and probably not very familiar with Apple's product line, the employee checking in your return probably won't be able to tell for sure that the configuration is exactly the same. They don't know where the new MBP came from, what its history is, where you got it from, or why you're returning it to them instead of the one they sent you. And so, they're not going to accept it.

    So, although your proposal WOULD be beneficial to them, the lack of knowledge, the risk, and the fact that most other people doing this same thing aren't trying to be good little boy scouts means that Amazon isn't going to chance it.
     
  19. tekchic macrumors 65816

    tekchic

    Joined:
    Apr 19, 2010
    Location:
    Phoenix, AZ
    #19
    I don't know about you guys, but every computer I've ever bought has a serial number on the receipt or invoice. They know the serial of that MBP. You could stand to maybe not get a refund for that machine if the serials don't match -- or worse.
     
  20. jsviper96 macrumors newbie

    jsviper96

    Joined:
    Mar 1, 2010
    Location:
    Portland, OR
    #20
    Again, the serial number is written into the MLB. This is what your computer references in System Profiler.
     
  21. kny3twalker macrumors 65816

    kny3twalker

    Joined:
    Oct 25, 2009
    #21
    does not really matter though, if you have to open both packages, you might as well return amazon the right computer
     

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