Help sending e-mail thru comcast????

Discussion in 'iPhone Tips, Help and Troubleshooting' started by permie, Aug 5, 2007.

  1. permie macrumors newbie

    Jul 8, 2007
    Been having problems the last few days sending/forwarding e-mails. Keep getting "connection to the outgoing server failed".

    Have reset the phone and tried everything else I can think of and still no success. Anyone have a solution???
  2. Macxor macrumors newbie

    Jul 26, 2007
    If you go into your mail settings and change the outgoing SMTP mail server to your comcast mail will send. Once you attach to your home WIFI you will need to change it back to

    This seems to be the common workaround used by other Comcast subscribers.
  3. richsim macrumors newbie

    Jun 25, 2007
    The problem with is that it doesn't work when you're using WiFi.

    A better solution is to use a different mail port, one that Comcast will accept. Comcast blocks the standard port 25 when you're sending mail from outside their system. I found that port 465 works for my Comcast account. (Don't know if it matters, but I'm located in Massachusetts. Port 587 is one that people use with other providers, but it didn't work for me.)

    To set it up, go to Settings/Mail on your iPhone, select your account, and scroll down to "Outgoing Mail Server (SMTP)". Then enter these settings:

    Host Name:

    User Name:
    Your Comcast mail user name (without the

    Your Comcast mail password

    Under the advanced tab:
    Outgoing Uses SSL is ON
    Authentication is set to Password
  4. docpjk macrumors newbie

    Jun 15, 2007

    Wow! thanks for solving a big problem for me!!!!!!!!!!!!!!!!!!!!!
  5. JamieK macrumors newbie

    Feb 26, 2011
    Oh thank God you guys are brill

    I have spent the past two hours trying to fix my parents email ... they use Comcast. After desperation set in, I checked this site and found your collective advice and it worked. I feel like the weight of the world has been lifted off of my shoulders. And I will look like a genius to my 70-year-old parents! Bless you all!
  6. pradcliffe macrumors newbie

    Oct 28, 2013
    Thank You!!

    OMG. I was afraid to do this as I'm very technically challenged but I bit the bullet and made the changes you suggested:D. Worked like a charm. Thank you!

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