Help! The App Store is broken!

Discussion in 'Mac Apps and Mac App Store' started by chrf097, Apr 27, 2012.

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  1. chrf097, Apr 27, 2012

    chrf097 macrumors 68040

    chrf097

    Joined:
    Dec 16, 2011
    #1
    Messages Beta was messing up (it's not connecting to any service or even showing an attempt to connect), so I thought I'd just go back to using Trillian. When I went to the App Store to get Trillian, I tried to download it but I keep getting this error:

    [​IMG]

    Any help on what I should do?
     
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  2. joshualander, Apr 27, 2012

    joshualander macrumors newbie

    Joined:
    Jul 26, 2006
    #2
    Yes. First things first: if App Store is open, quit it. Then, from the Finder, select your Library from the Go menu (you'll have to hold down the Option key in order to see it as a line item). Go to the Cookies folder, and delete the file called "com.apple.appstore.plist". Finally, empty your trash.

    You should be good to go!
     
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  3. chrf097, Apr 27, 2012

    chrf097 thread starter macrumors 68040

    chrf097

    Joined:
    Dec 16, 2011
    #3
    Thanks, the error is gone!
     
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  4. robgendreau, Apr 27, 2012

    robgendreau macrumors 68030

    Joined:
    Jul 13, 2008
    #4
    Wow...maybe Apple has turned a corner under Tim Cook.

    They say there was an error in their App Store, when perhaps it was the user....:D What a switch!
     
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