Help! The App Store is broken!

Discussion in 'Mac Apps and Mac App Store' started by 0000757, Apr 27, 2012.

  1. 0000757 macrumors 68040

    Dec 16, 2011
    Messages Beta was messing up (it's not connecting to any service or even showing an attempt to connect), so I thought I'd just go back to using Trillian. When I went to the App Store to get Trillian, I tried to download it but I keep getting this error:


    Any help on what I should do?
  2. joshualander macrumors newbie

    Jul 26, 2006
    Yes. First things first: if App Store is open, quit it. Then, from the Finder, select your Library from the Go menu (you'll have to hold down the Option key in order to see it as a line item). Go to the Cookies folder, and delete the file called "". Finally, empty your trash.

    You should be good to go!
  3. 0000757 thread starter macrumors 68040

    Dec 16, 2011
    Thanks, the error is gone!
  4. robgendreau macrumors 68040

    Jul 13, 2008
    Wow...maybe Apple has turned a corner under Tim Cook.

    They say there was an error in their App Store, when perhaps it was the user....:D What a switch!

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