Help! The apple upgrade refund.

Discussion in 'Buying Tips and Advice' started by sv2, Apr 28, 2008.

  1. sv2 macrumors newbie

    Joined:
    Feb 8, 2008
    #1
    Hey guys,

    I just got my new iMac last week and I'm loving it. :) But now the new Imacs came out. I don't really mind, I'm happy with what I got.

    But my question is. (on apple's website) Isn't there some "apple upgrade refund" for lack of a better term? I heard if they release a new version 30 days or less after you purchase the older one, they refund the difference. Is that true? I searched on their site but couldn't find anything.

    Help is appreciated :cool:
     
  2. stevegmu macrumors regular

    Joined:
    Jan 29, 2008
    Location:
    A stone's throw from the White House.
    #2
    There wasn't really a price reduction, just an increase in specs, so you are probably out of luck. I'd call Apple just in case, though.

    http://store.apple.com/Catalog/US/Images/salespolicies.html
     
  3. iJesus macrumors 6502a

    iJesus

    Joined:
    Jun 30, 2007
    Location:
    Reno, Nevada
    #3
    I'm thinking that they upgraded the specs while DROPPING prices at the same time. I'm SURE that you'll get a refund if you ask nicely.
     
  4. snapper64 macrumors regular

    Joined:
    Aug 28, 2007
    #4
    I would take it back to the store and try and get it exchanged.
     
  5. ski2moro macrumors 6502

    Joined:
    May 3, 2007
    #5
    I got the 20 inch, 2.4 iMac on Saturday. I called the store on Monday to see what options I had. The Store Manager offered me:

    1. $200 refund to keep the one I already opened. This is on top of the education discount I used. This is in addition to the education discount I used.

    or

    2. Pay a 10% restocking fee, bring back the old one (with the box, packing, and everything in good shape) and get the new one.

    $200 is good.
     
  6. Dorfdad macrumors 6502

    Joined:
    Oct 26, 2007
    #6

    WTF this is one reason Im happy I bought mine last year at Best Buy I had 30 DAYS exchange. The new Imacs came out and I brought back the old one and upgraded to the new one.
     
  7. Lancetx macrumors 68000

    Lancetx

    Joined:
    Aug 11, 2003
    Location:
    Texas
    #7
    From what I've read online, if you bought direct from Apple (online or in store) within 14 days of the new models coming out, the price match refund is $200 for the 24" and the higher end 20", and $100 for the entry level 20" iMac. The refurb iMacs also qualify for various refund amounts as well depending on the model.
     
  8. sv2 thread starter macrumors newbie

    Joined:
    Feb 8, 2008
    #8
    I got a customized one (2.8 cpu , 1gb RAM, 320 gb hdd) so I don't know if I will be eligible for a refund. I will call tomorrow though.
     
  9. uhoh macrumors newbie

    Joined:
    Apr 29, 2008
    #9
    if you go into an actual apple store they will take care of you. call in to the store if your skeptical. or call 1 800 apl care for the online support
     
  10. uhoh macrumors newbie

    Joined:
    Apr 29, 2008
    #10
    if you go into an actual apple store they will take care of you. call in to the store if your skeptical. or call 1 800 apl care for the online support
     

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