Help! Top Keys on 13" MacBrook Not Working Properly!

[macgirl89]

I just realized that the top row of keys on my MBP are not working right. All of the other keys are working fine (as you can see), but the top row isn't. For example, the brightness keys do absolutely nothing. When I press the key to increase the volume, it gives me Dashboard instead. When I press the key to lower the volume, it makes the window I have open go up (not sure what that's called, technically). When I press the play/pause key, I get Spaces. I don't know why the keys are all screwed up. I have not spilled any kind of liquid on the keyboard.

It really bums me because I'm new to Mac and this MacBook Pro is not even two months old. Does anyone know what this problem may be and how to fix it?!

 

[Mew2468]

I just realized that the top row of keys on my MBP are not working right. All of the other keys are working fine (as you can see), but the top row isn't. For example, the brightness keys do absolutely nothing. When I press the key to increase the volume, it gives me Dashboard instead. When I press the key to lower the volume, it makes the window I have open go up (not sure what that's called, technically). When I press the play/pause key, I get Spaces. I don't know why the keys are all screwed up. I have not spilled any kind of liquid on the keyboard.

It really bums me because I'm new to Mac and this MacBook Pro is not even two months old. Does anyone know what this problem may be and how to fix it?!

Try going to System Preferences -> Keyboard, and see if "Use all F1, F2, etc. keys as standard function keys" is enabled. If it is, try disabling it.

 

[macgirl89]

Try going to System Preferences -> Keyboard, and see if "Use all F1, F2, etc. keys as standard function keys" is enabled. If it is, try disabling it.

Oh my God, thank you so much!!! That did the trick! You really made my night. I was going crazy thinking about how I'd have to bring this thing into the Apple Store. Thanks again!

 

[Mew2468]

Oh my God, thank you so much!!! That did the trick! You really made my night. I was going crazy thinking about how I'd have to bring this thing into the Apple Store. Thanks again!

No problem, glad it worked.

 

[mustangsally82]

I had the same brief moment of panic when I got my MBP last October. I had upgraded from a five-year-old PowerBook and it seemed totally new.

If you want to access the other functions of the keys, just hold down the Function key (fn) and then press the F key. Then you don't have to go back into System Preferences.

 

[mrsir2009]

That happened to my friend on his MacBook. What was causing his was having voice over turned on. Try going into the system preferences and going into uni access and turing off voice over and all other uni access features.