So I have a friend who's old pc recently crashed on him, which prompted him to upgrade to a Mac. Well as a result he is unable to transfer his music library from the old pc to the Mac, however he still has his music on his iPod touch. However when he attempts to sync his music with the Mac, he says that he is only able to sync his iTunes purchased music, but that in error he says his other music is deemed "Unauthorized" and he can't transfer it from his iPod Touch to the Mac. Any suggestions here? I've never had this problem, and was able to transfer my entire music library from old MacBook Pro to my new one without any problems. Are there any decent iTunes alternatives out there that might help him get his music from the iPod Touch to the Mac? Thanks for the help.