hey everyone - my brother just got a new macbook and i've been trying to help him set up his school email through mail on osx. i walked him through setting up his username and all that, but when i type in the incoming mail server (which is given on his university's website) it says server can't be found. are we doing something wrong or are there extra more complicated steps i need to take to help him set this up? i remember i had the same problem with my school's account when attempting to set up mail and i had to get my computer engineer friend to help with that and it took a while. my brother and i go to different schools, also so i know it's not a problem with his school's server. can anyone help?