Help. Trying to activate iPhone X (Verizon) with TMo SIM inside

Discussion in 'iPhone' started by skimcpip, Nov 4, 2017.

  1. skimcpip macrumors regular

    Joined:
    Aug 28, 2013
    #1
    Hi. In the past I could always insert my Tmo SIM into a Verizon phone I bought on my wife's account. Now I can't get past the Verizon activation screen. It asks me to verify my wife's phone number and asks me for her contact info so I can activate with Verizon. This is with the TMo SIM inside. Can't I bypass this somehow?
     
  2. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #2
    Unless you pay in full, I think you have to initially activate with the Verizon SIM. Hopefully others chime in.
     
  3. skimcpip thread starter macrumors regular

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    Aug 28, 2013
  4. Jumpie macrumors 6502a

    Jumpie

    Joined:
    Jul 7, 2008
    Location:
    Atlanta
    #4
    Did you turn it in with the VZW SIM in it?
     
  5. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #5
    Is your SIM actually in the phone? I bought the T-mobile full price and the insert TMobile SIM message appeared and then just went away.
    --- Post Merged, Nov 4, 2017 ---
    This too. You may need to finish with Verizon activation if you did this.
     
  6. skimcpip thread starter macrumors regular

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    Aug 28, 2013
    #6
    I took out the Verizon SIM before I even turned it on and put the TMo SIM in. Then turned it on.
     
  7. thadoggfather macrumors G4

    thadoggfather

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    Oct 1, 2007
    #7
    How did you get it contract free Verizon?

    A walk in order ?
     
  8. skimcpip thread starter macrumors regular

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    Aug 28, 2013
    #8
    I bought it using her account info but paid full price.
     
  9. thadoggfather macrumors G4

    thadoggfather

    Joined:
    Oct 1, 2007
    #9
    Oh yeah you might have to activate it sim swap then

    I think if you bought outright walk in it should be unlocked period. Right? Idk
     
  10. skimcpip thread starter macrumors regular

    Joined:
    Aug 28, 2013
    #10
    I input her information even though I had the TMo SIM in. It told me to contact Verizon and click OK after I did so. I clicked OK without contacting Verizon. It let me through and appears to be working ok.
     
  11. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #11
    I was a little startled when the T-Mobile paid in full asked for T-Mobile info, but then it just went away. Sounds similar, but you just needed to enter her info.
     
  12. thadoggfather macrumors G4

    thadoggfather

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    Oct 1, 2007
    #12
    You bought a t mo one contract free for ... att then?
     
  13. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #13
    Every single Verizon iPhone X is unlocked for GSM use and must be unlocked at point of purchase. For security when you order a Verizon iPhone X is ships with a verification step to easily activate the Verizon iPhone X on the Verizon line and phone number you ordered it on.

    Just put in your active T-Mobile SIM before you turn on the new iPhone X. Once you turn on the iPhone X it will prompt for the information used to order the iPhone X. Just enter the information and keep hitting "Next" and it will bypass the activation check. Do Not call Verizon unless you want your wife to need to use the new iPhone X SIM in her phone.

    Dave
     
  14. thadoggfather macrumors G4

    thadoggfather

    Joined:
    Oct 1, 2007
    #14
    “Just enter the information” what information if you aren’t a Verizon user?
     
  15. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #15
    For simple mobile (prepaid carrier)
     
  16. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #16
    Well if you pre-ordered, you had to provide the information for the line, last 4 SSN, ZIPCODE for example in order to complete the order. If you purchased from Apple retail as a "Device Only" there is no data needed or required.

    Just don't call Verizon to actually activate the Verizon SIM.

    Dave
     
  17. thadoggfather macrumors G4

    thadoggfather

    Joined:
    Oct 1, 2007
    #17
    That’s what I mean if it’s device only I can just pop in non Verizo sim and go through prompts without account info input ?
     
  18. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #18
    Correct, if you did not provide any Verizon information to Apple, there is nothing tying the iPhone X to any phone number or carrier once you remove the Verizon SIM. There is no information that you could even provide.

    Yes you can just do the initial Apple OTA activation with your active SIM from any Carrier.

    Dave
     
  19. pippakay macrumors member

    pippakay

    Joined:
    Nov 8, 2009
    #19
    hi, i had a similar question and the answer is to use your wife's info to get through the 'confirm number' screen, and give them the zip and the last four of her social. then, when it tells you to call verizon, just click 'next' and go on about setting the phone up. it'll work. (it did for me.)

    i bought a verizon phone at the apple store using hubby's info. i'm on att. freaked me out a bit also, but other than dinging him--her, in your case--with the $30 upgrade fee, which we knew was coming, it was no issue once i ignored the message to call.
     
  20. wpalomine macrumors member

    Joined:
    Oct 22, 2010
    #20
    I setup a reservation at the apple store for a Verizon version. Picked it up later in the day and paid full price. When I got home I turned it on to the welcome screen; turned it off; popped the sim tray and inserted my T-mobile SIM, activated. No issues, it just worked.
     
  21. skimcpip thread starter macrumors regular

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    Aug 28, 2013
    #21
    This is what I found worked for me. Thank you. This is the answer.
     
  22. skimcpip thread starter macrumors regular

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    Aug 28, 2013
    #22
    This had always been my experience as well until yesterday.
     
  23. Steve28 macrumors regular

    Joined:
    Jun 14, 2011
    #23
    Did you buy from Apple or Verizon? If from Verizon, I believe it will only first-activate on Verizon. After that, you can put whatever sim in you want. If you purchased from Apple, then you should be able to do what you did. I did exactly that: did a walk-in buy of a Sprint model, came home, popped in my ATT SIM and everything worked normally.
     
  24. cmbarclay macrumors regular

    Joined:
    Nov 9, 2009
    #24
    My Verizon contract X would not activate yesterday so I took the sim out of my old iphone put it in and it worked.
     
  25. skimcpip thread starter macrumors regular

    Joined:
    Aug 28, 2013
    #25
    It’s so weird. I bought it from apple full price under my wife’s account. I had expected Based on past experience that it would work out of the box with my T-Mobile Sim. But that was not the case for whatever reason. I had to go through the process some others described above. And now it works fine.
     

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33 November 4, 2017