iPhone 7(+) Help unknown error-0xe80000015


macrumors newbie
Original poster
Jul 12, 2016

I suddenly woke up to my iphone logged out of all accounts (fb, twitter, instagram and email), it is also really slow and keeps crashing

Im trying to backup my iphone and upgrade the IOS, but unknown error-0xe80000015 keeps popping
I tried everything (changing the cable, uninstalling and reinstalling, deleting lockdown folder) but nothing seems to work

please help

now i see it

macrumors 601
Jan 2, 2002
You don't want to backup whatever mess is in your phone because you don't want to restore a phone from that backup.
Backing up is too late. The time to do a backup is when everything is working perfectly, not when the phone is acting erratically and crashing.
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