Help Viewer killed... by macromedia?

enoch

macrumors member
Original poster
Mar 13, 2005
33
0
Hi.

My Help Viewer doesnt seem to work anymore. I had this on my old eMac, and the only common thing is that I have installed Dreamweaver on both. Does anyone know if Dreameaver eats the Help Viewer files for OS X?

Safari and iTunes help files are okay. Do I have to strip away the Dreamweaver help files? How would I do that?
 

HexMonkey

Administrator
Staff member
Feb 5, 2004
2,161
433
New Zealand
There's a reasonably common bug in Help Viewer that can cause it to not display help and/or unexpectedly quit. This can be fixed by deleting the files and folders listed below. It may not be the same problem, but it's worth a go.

  • ~/Library/Preferences/com.apple.help.plist
  • ~/Library/Preferences/com.apple.helpui.plist
  • ~/Library/Preferences/com.apple.helpviewer.plist
  • ~/Library/Caches/com.apple.helpui/
 

enoch

macrumors member
Original poster
Mar 13, 2005
33
0
... damn you Flash!

So, the answer is, it's not anything to do with my system, my helpfiles or even (remotely) my fault.

It's Flash's dependancy on Opera for showing help files. This therefore breaks OS X help.

Way to go Macromedia! Big up Flash!

I'll sit here and be bitter for a while.
 

enoch

macrumors member
Original poster
Mar 13, 2005
33
0
worst case scenario

The worst case scenario is that Adobe keep macromedia's inept style of programming. Imagine if Photoshop had this effect on every system...
 

geese

macrumors 6502a
Oct 23, 2003
525
0
London, UK
enoch said:
The worst case scenario is that Adobe keep macromedia's inept style of programming. Imagine if Photoshop had this effect on every system...

Yes, but Adobe arent that stupid.

I'd be happy if they just fixed the myrad of bugs in the Mac version of Flash to be honest.
 

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