Having trouble with my mighty mouse so followed through the support pages on the apple site to order a new one.
My Mac is 6 months old and has a 'limited warranty'.
I have sent the request for a new part, and was given this screen asking for card details:
'
Detailed Quote
Item
Cost
Total: £ 26.00
Please note that you will be required to pay a non-return penalty fee if the part is not returned within 10 business days.
Important: You must return your defective part to Apple. When you receive your replacement part, please check your box or envelope for return shipping instructions. If you do not return the defective part, we will charge a non-return penalty to your credit card.'
[ ] Yes, I agree to pay £ 26.00 if I do not return my defective part within 10 business days.
___
Does this mean I am getting charged for the new part? Or only if I fail to send the defective mouse back within 10 days?
Thanks,
James.
My Mac is 6 months old and has a 'limited warranty'.
I have sent the request for a new part, and was given this screen asking for card details:
'
Detailed Quote
Item
Cost
Total: £ 26.00
Please note that you will be required to pay a non-return penalty fee if the part is not returned within 10 business days.
Important: You must return your defective part to Apple. When you receive your replacement part, please check your box or envelope for return shipping instructions. If you do not return the defective part, we will charge a non-return penalty to your credit card.'
[ ] Yes, I agree to pay £ 26.00 if I do not return my defective part within 10 business days.
___
Does this mean I am getting charged for the new part? Or only if I fail to send the defective mouse back within 10 days?
Thanks,
James.