Help WD My Book 4tb not detected

Discussion in 'iMac' started by appleluck, Jan 2, 2014.

  1. appleluck macrumors member

    Joined:
    Dec 1, 2013
    #1
    hi

    It used to worked before fine.

    after i upgrade the firmware from wd, stop working, this is the message i got from below.

    I used it with windows 7 fine, no problem.

    Anybody has idea to make it detect

    Jan 3 13:22:14 Imac kernel[0]: USBMSC Identifier (non-unique): 504C313333314C41474553534748 0x1058 0x1140 0x1025, 2
    Jan 3 13:23:37 Imac kernel[0]: IOUSBMassStorageClass[0xffffff805311e800]: The device is still unresponsive after 6 consecutive USB Device Resets; it will be terminated.
    Jan 3 13:23:37 Imac kernel[0]: [0xffffff805311e800](6)/(5) Device not responding
     
  2. appleluck thread starter macrumors member

    Joined:
    Dec 1, 2013
    #2
    hi update

    wd support called me, they couldn't figure out what it is wrong.

    they said they will get back to me

    lucky for me data can be accessed via windows 7 pc

    will update again, i am pretty sure it is a firmware
     

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