Help WD My Book 4tb not detected

Discussion in 'iMac' started by appleluck, Jan 2, 2014.

  1. appleluck macrumors member

    Dec 1, 2013

    It used to worked before fine.

    after i upgrade the firmware from wd, stop working, this is the message i got from below.

    I used it with windows 7 fine, no problem.

    Anybody has idea to make it detect

    Jan 3 13:22:14 Imac kernel[0]: USBMSC Identifier (non-unique): 504C313333314C41474553534748 0x1058 0x1140 0x1025, 2
    Jan 3 13:23:37 Imac kernel[0]: IOUSBMassStorageClass[0xffffff805311e800]: The device is still unresponsive after 6 consecutive USB Device Resets; it will be terminated.
    Jan 3 13:23:37 Imac kernel[0]: [0xffffff805311e800](6)/(5) Device not responding
  2. appleluck thread starter macrumors member

    Dec 1, 2013
    hi update

    wd support called me, they couldn't figure out what it is wrong.

    they said they will get back to me

    lucky for me data can be accessed via windows 7 pc

    will update again, i am pretty sure it is a firmware

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