Help, what have i done, have i got a virus.

Discussion in 'OS X Yosemite (10.10)' started by Z3man, Feb 15, 2015.

  1. Z3man macrumors 6502a

    Joined:
    Feb 19, 2012
    Location:
    UK
    #1
    I just tried to download a live stream to watch the Arsenal vs Middlesbrough game. Not sure exactly what i did but i tried to download an add on the it said i had a virus. Since then when i am using safari to look at my usual bookmarked websites, extra websites keep opening by themselves, things like mackeeper and detoxmymac and loads more, i have cleared my cookies but it hasn't worked.

    Does anyone know what has happened or can help with what i have to do to get rid of them.
     
  2. dZp macrumors 6502a

    dZp

    Joined:
    Mar 29, 2006
  3. Ulenspiegel macrumors 68020

    Ulenspiegel

    Joined:
    Nov 8, 2014
    Location:
    Land of Flanders and Elsewhere
    #3
    As dZp posted use AdwareMedic (http://www.adwaremedic.com/index.php), it is free.

    Then download EasyFinder from App Store, also free. Type in Search the name of software you downloaded, i.e. MacKeeper. Deleted the entries found.
     
  4. Z3man thread starter macrumors 6502a

    Joined:
    Feb 19, 2012
    Location:
    UK
    #4
    Thanks but that hasn't worked.

    I am in total panic mode, i haven't experienced anything like this before, there are extra web pages opening every time i try to open a web page. So i have wipe my hard drive in disc utility and am restoring from an earlier time machine backup from earlier today before i downloaded anything.

    I hope this works, have i done the right thing?
     
  5. Ulenspiegel macrumors 68020

    Ulenspiegel

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    Nov 8, 2014
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    Land of Flanders and Elsewhere
    #5
    m8, don't panic, its ok. :)

    Just do what I have posted. Use EasyFinder. Type in Search there the name of MacKeeper, etc. Delete the entries found. Repeat with all other software you downloaded, just write down their names.

    And check the extensions of your browser, if you find anything that was not there, uninstall. Write down the name and do as above in EasyFinder.
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    No, you don't have a virus. Macs are not immune to malware, but no true viruses exist in the wild that can run on Mac OS X, and there never have been any since it was released over 12 years ago. The only malware in the wild that can affect Mac OS X is a handful of trojans, which can be easily avoided by practicing safe computing (see below). 3rd party antivirus apps are not necessary to keep a Mac malware-free, as long as a user practices safe computing, as described in the following link.
    Read the What security steps should I take? section of the Mac Virus/Malware FAQ for tips on practicing safe computing.

    As others have suggested, you may have some adware, which is easily removed:

    Remove unwanted adware that displays pop-up ads and graphics on your Mac
    Adware can be removed by using this tool: AdwareMedic
    There's no need to panic, and you don't have to wipe your drive to get rid of adware or an unwanted app.

    If you have installed MacKeeper or similar unwanted apps, the most effective method for complete app removal is manual deletion: Also, be sure to clear your browser's cache and cookies.

    If you haven't already done so, try changing your DNS servers on your Mac and your router to OpenDNS servers. This will show you how: Why am I being redirected to other sites?
     
  7. Z3man thread starter macrumors 6502a

    Joined:
    Feb 19, 2012
    Location:
    UK
    #7
    Thanks for the info guy's.

    I probably over reacted a bit by doing a complete wipe and restore.

    I will make a note of the info given in this thread so i know what to do next time, i will do some more research so i know what to expect and do next time if it happens again, i have never even heard of adware before.

    Thanks for your help.
     
  8. Ulenspiegel macrumors 68020

    Ulenspiegel

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    Nov 8, 2014
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    #8
    It happens. ;)

    Please consider using Adblock (https://getadblock.com) and install AdwareMedic (http://www.adwaremedic.com/index.php) and as GGJstudios always says practice safe computing/browsing.
     
  9. Natzoo macrumors 65816

    Natzoo

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    Not sure where i am
    #9
    i guess ill install adware just incase i download something when watching online movies.
     
  10. Ulenspiegel macrumors 68020

    Ulenspiegel

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    Nov 8, 2014
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    Land of Flanders and Elsewhere
    #10
    And don't forget to install Adblock, it blocks the pop-ups with adware on sites with online movies.
     
  11. whiteonline macrumors 6502

    whiteonline

    Joined:
    Aug 19, 2011
    Location:
    California, USA
    #11
    And watch the game at a pub next time. ;)

    Up the Arsenal!
     
  12. Z3man thread starter macrumors 6502a

    Joined:
    Feb 19, 2012
    Location:
    UK
    #12
    Not really bothered we got beat, need to concentrate on winning the championship.

    I genuinely mean that, i didn't even want to beat Man City in the last round, but i really want to beat Birmingham on Wednesday night in the championship. Promotion to the premiership will bring in around 40 times more money in than winning the FA Cup, and give me 38 interesting games to watch next season.
     
  13. dianeoforegon macrumors 6502a

    dianeoforegon

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    Apr 26, 2011
    Location:
    Oregon
    #13
  14. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #14
    Two bits of advice for the future.

    First, don't ever use an administrator account for "surfing the web". Especially those "euro" web sites which have video poker and other gambling ads strewn about every square inch of their web pages. I'm a cycling fan, and I know which sites you're using to watch football (what us Americans call soccer). So many of those hacked relay websites have malware injectors, it's not even funny. Now, you know.

    Second, sign up for DishWorld (the Sports package) or Sling TV. There's an app and a website that offers so many games to view. DishWorld just dropped their price to $10 per month - no contract. You're just daft if you don't sign up - after you clean up your hard drive, that is... :rolleyes:
     
  15. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #15
    There is no disadvantage in using an admin account for the primary account. A non-admin account offers no protection that isn't available in an admin account.
     
  16. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #16
    That's your opinion. I disagree. None of my employees or myself have ever had a sob story like the one found in this - and so many other - threads.
     
  17. KALLT macrumors 601

    Joined:
    Sep 23, 2008
    #17
    It depends really. If you try to install an application that needs admin approval, you will be prompted anyway, in which case a password entry will be required. I assume that many people will still do that without question, the point of trojans is the deception after all. As long as you pay attention whenever this happens and only obtain software from reliable sources, there is no disadvantage of using the admin account.
     
  18. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #18
    It's not opinion. It's fact. Name one instance in the real world where running a non-admin account provides any greater security than running an admin account.
     
  19. w0lf macrumors 65816

    w0lf

    Joined:
    Feb 16, 2013
    Location:
    USA
    #19
    'Download a live stream' smh...

    You should probably take an internet safety course or something if you're falling for something like that OP.
     
  20. Sheza macrumors 65816

    Sheza

    Joined:
    Aug 14, 2010
    Location:
    Croydon & London At The Same Time
    #20
    What likely happened is you clicked one of the adverts on the stream website that was masquerading itself as a download or watch button.

    Make sure you are able to distinguish from the content on the page and advert 'trick' images.

    Also, understand that unless it's Sopcast or AceStream, you don't download a file to watch a 'stream' of a match.

    Bottom-right of the DishWorld website... 'DishWorld is only available in the US'.
     

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