Help - Why do I get "dwhelper" folder in my Mac desktop?

Discussion in 'MacBook' started by huyuyen, Aug 18, 2010.

  1. huyuyen macrumors newbie

    Aug 18, 2010
    Hi There,

    I am using Macbook Version 10.4.11. This morning my 2.5YO son played around with the Macbook (I think Firefox was open at that time) when we were asleep. By the time we came out, we saw 2 new folders in our Macbook: "dwhelper" (14.23GB) and "Library" (3.87GB in size). Please refer to attached jpg file. We also noticed that all of the settings I had in the Mac has disappeared, for instance all my iTunes setups (musics, iphone apps etc) and Firefox bookmarks & ad-ons have disappeared.

    Can you please help advise what has my son done wrong and how I can restore my computer to all my previous settings?

    Many thanks in advance.
    Adam (NZ)

    Attached Files:

  2. spinnerlys Guest


    Sep 7, 2008
    forlod bygningen

    "dwhelper" seems to be connected to the Download Helper add-on for Firefox, why it is situated on the Desktop is up to guesses though.

    Have you looked at Macintosh HD / Users / huytong / if there is a Library folder still inside? It seems your son might have dragged those folders from its original place to your Desktop.
  3. huyuyen thread starter macrumors newbie

    Aug 18, 2010
    Thanks for your suggestion. I have managed to drag the folders back to where they belong and my mac now works perfectly with all the previous settings.



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