iPad Pro Help with a restore from backup

ssledoux

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Original poster
Sep 16, 2006
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So right in the middle of my iPP restoring from my mini backup, I had to leave for an ATT appt to get the cellular activated.

is there any way I can restore now without starting completely over because if I restore to factory settings, it’s definitely gonna screw up the cellular activation.
 

marty1980

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Apr 22, 2011
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When you started the setup, it should have automatically activated your iPad on the ATT network. Shouldn’t matter if you restored from a backup. Right?
 

ssledoux

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Sep 16, 2006
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When you started the setup, it should have automatically activated your iPad on the ATT network. Shouldn’t matter if you restored from a backup. Right?
It did not automatically activate it - apparently they don’t have it where it will do that with the ones shipped. This is my third one to not activate out the box. So now if I would restore to factory settings, the activation would no longer be. I only know this because I did that with one recently and had to go to ATT to get it activated.

I even put an active SIM in this one before turning it on, and still nothing.

Anyway, with my iCloud stuff popping up, I think I’m gonna be good just basically putting my few regularly used apps on, and then I’ll add them as I need them.
 

secretk

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Oct 19, 2018
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What if you do backup on your Mac (if you still have not sold it) via iTunes? Then you can plug in your iPad in the mac and restore from the backup stored on the Mac.

I do not have cellular iPad so I cannot say if this could compromise the ATT activation. I know that I did with my iPad and Windows laptop and it worked. I had some issues and the iPP had to go through the activation process like 3 times. The first time it started, then wanted iOS update from 12 to 13, then had to do the backup from the start, then I moved it and the connection got lost between the iPad and the computer and had to do it for the third time but it worked in the end. I got all of my apps loaded on the new iPP, the photos, files etc.
 

ssledoux

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Sep 16, 2006
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What if you do backup on your Mac (if you still have not sold it) via iTunes? Then you can plug in your iPad in the mac and restore from the backup stored on the Mac.

I do not have cellular iPad so I cannot say if this could compromise the ATT activation. I know that I did with my iPad and Windows laptop and it worked. I had some issues and the iPP had to go through the activation process like 3 times. The first time it started, then wanted iOS update from 12 to 13, then had to do the backup from the start, then I moved it and the connection got lost between the iPad and the computer and had to do it for the third time but it worked in the end. I got all of my apps loaded on the new iPP, the photos, files etc.
Well, I shipped the iMac off a couple hours ago. Anyway, I think I’m gonna be okay. My main stuff is in the cloud, so when I signed into iCloud, I got all that.
 
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marty1980

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Apr 22, 2011
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My new iPad came from ATT in March. I used my phone to set it up. The cellular plan for the iPad activated automatically. So they do it for shipped iPads. Something went wrong for you I guess.

Next time set it up as new so it has a better chance to activate. Then add hour backup after activation is done. Idk if that will work. Suggestion
 

VineRider

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May 24, 2018
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Well, I shipped the iMac off a couple hours ago. Anyway, I think I’m gonna be okay. My main stuff is in the cloud, so when I signed into iCloud, I got all that.
You sold it quickly. What service do you use for selling these items?
 

ssledoux

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Sep 16, 2006
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My new iPad came from ATT in March. I used my phone to set it up. The cellular plan for the iPad activated automatically. So they do it for shipped iPads. Something went wrong for you I guess.

Next time set it up as new so it has a better chance to activate. Then add hour backup after activation is done. Idk if that will work. Suggestion
I used my phone also, and this is the 3rd one I have had that wouldn’t activate out of the box. Was yours an upgrade, or a new line?
- - Post merged: - -

You sold it quickly. What service do you use for selling these items?
Actually this one I did on Mac Me an Offer. I got a bit less than I likely could have, but they pay the shipping (which would be a good bit for an iMac), and I don’t incur any fees or anything. It’s pretty quick and painless.
 
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compwiz1202

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May 20, 2010
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These have been upgrades. I wonder if that makes a difference. ATT told me this was normal, not that I believe what they say. 😝
Upgrades require customer intervention so the old device isn't cut off prematurely. But where you ordered from can determine exactly what you need to do. I thought will Apple devices, the upgrade should be completed during initial startup. Weird why the restore affects the service though. Maybe because the newer Pros use an embedded Apple SIM. I read the newer ones have a separate slot, but inserted SIMS won't work in the US or UK. I've never had a Pro or other device with an Embedded SIM so don't really have any practical experience.
 

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