Help with accessing Hotmail.

Discussion in 'MacBook' started by Duch, Feb 28, 2009.

  1. Duch macrumors member

    Joined:
    Dec 24, 2008
    #1
    This is for my sisters macbook.. When at her place (using wireless internet) she cannot access hotmail. Other sites work fine, but hotmail will not load at all. I changed all of the security to let everything through, and that would not work. I checked to see if it was her macbook, but on my macbook pro, the only site that would not load was hotmail, This was in Safari 3, 4, and firefox.
    When using a VPN on my macbook pro, I could connect to hotmail, but only if I was using the VPN.

    Anyone have any idea's?
     
  2. taru91 macrumors regular

    taru91

    Joined:
    Jun 4, 2008
    Location:
    Monterrey, Nuevo León. México
    #2
    Well, last year when I bought my macbook in April, to access hotmail I had to delete the cookies after going to the website 2 or 3 times. Maybe try deleting the cookies for safari ? That's all I can think about.
     
  3. Duch thread starter macrumors member

    Joined:
    Dec 24, 2008
    #3
    Even deleting cookies does not help. Your can reset safari, and it will go to the physical hotmail page, but then will time out as it tries to log in.
     
  4. Jiddick ExRex macrumors 65816

    Jiddick ExRex

    Joined:
    May 14, 2006
    Location:
    Roskilde, DK
    #4
    Try open a terminal and type

    Code:
    ping -c 5 www.hotmail.com
    I am guessing that you will get a 100% packet loss.

    Now try and type

    Code:
    traceroute www.hotmail.com
    And copy/paste the result and post it here.
     
  5. sk8mash macrumors 6502a

    sk8mash

    Joined:
    Dec 1, 2007
    Location:
    England
    #5
    Does it continually circulate in a loop of long addresses? Try not ticking the "remember my password" box.
     
  6. Duch thread starter macrumors member

    Joined:
    Dec 24, 2008
    #6
    traceroute www.hotmail.com

    --- mail.live.com ping statistics ---
    5 packets transmitted, 0 packets received, 100% packet loss
    jeff-ds-macbook-pro:~ j$ traceroute www.hotmail.com
    traceroute: Warning: www.hotmail.com has multiple addresses; using (IP Address)
    traceroute to mail.live.com (IP ADRESS HERE), 64 hops max, 40 byte packets
     
  7. Duch thread starter macrumors member

    Joined:
    Dec 24, 2008
    #7
    Also, when I do not check remember my password, it still cannot log in.
     
  8. taru91 macrumors regular

    taru91

    Joined:
    Jun 4, 2008
    Location:
    Monterrey, Nuevo León. México
  9. Jiddick ExRex macrumors 65816

    Jiddick ExRex

    Joined:
    May 14, 2006
    Location:
    Roskilde, DK
    #9
    Ok. So your problem is that you can access the login page but not log in?
     
  10. Samuriajackon macrumors 6502

    Samuriajackon

    Joined:
    Feb 9, 2009
    #10
    This might be totatly out of left field, but many many months ago, maybe a year now, HOTMAIL told me that I could no longer use SMTP programs to autodownload emails in OUtlook, outlook express and the like. I paid them like 40 bucks so that this could work for a year and then after that I couldn't get back into Hotmail at all. I had use the help page and reset the password to that account...I wonder if something on the computer, like a saved password or something is holding up your sister's Mac from reaching Hotmail...
     
  11. Duch thread starter macrumors member

    Joined:
    Dec 24, 2008
    #11
    I checked her Macbook when she was not using her own internet (parents house) and it worked fine. You can go to the log in page, only if it is the very 1st web page to be visited after you reset safari.
     
  12. Duch thread starter macrumors member

    Joined:
    Dec 24, 2008
    #12
    if anyone looks into this thread, it was a bad router that was not letting her to connect to MSN / hotmail... new router = problem fixed.
     
  13. taru91 macrumors regular

    taru91

    Joined:
    Jun 4, 2008
    Location:
    Monterrey, Nuevo León. México
    #13
    good that your sister's problem got resolved. ^_^
     
  14. domcole macrumors regular

    Joined:
    May 17, 2008
    #14
    Same problem

    I have the same problem on my PC, FireFox and Safari doesn't let me load Hotmail.

    Picking up my MacBook tomorrow, fingers crossed it will be okay.
     
  15. Oca macrumors newbie

    Joined:
    Oct 28, 2008
    Location:
    Portugal
    #15
    Hotmail access

    Hi,

    I hear hotmail new or renewed accounts are not accessible via Mac Os Mail.

    THEY ARE if you open a new POP account, (not an HTTP account with the http plugin)

    Incoming server must be: pop3.live.com
    Outgoing: smtp.live.com

    Thank got I just found this out! Especialy now that hotmail does not function with Safari Beta!
     
  16. andalusia macrumors 68030

    andalusia

    Joined:
    Apr 10, 2009
    Location:
    Manchester, UK
    #16
    A) Hotmail does work in the new Safari Beta and
    B) Thanks for that information. I can now receive hotmail through Mail :D
     

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