Help with airport extreme

Discussion in 'Mac Accessories' started by duckie414, Apr 29, 2013.

  1. duckie414 macrumors newbie

    Joined:
    Apr 29, 2013
    #1
    Strange problem: My airport extreme has a green light, the internet is working, but I cannot access the hardware from my airport utility. I have multiple harddrives connected directly to the AE with no problems for the past year, and for the last week I have been unable to connect. I have restarted the computer but am ambivelent to do a complete reset of the AE. Any suggestions of what the problem could be?
     
  2. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #2
    Did you try to connect with it while connected to it with a patch cable, if not try that first.
     
  3. duckie414 thread starter macrumors newbie

    Joined:
    Apr 29, 2013
    #3
    Unfortunately I have a newer computer and no ethernet jack. Is this what you mean?

     
  4. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #4
    Yeah, that's what I meant, unfortunately Apple decides it is a good idea to not include an internet port in some of their lineup.
    It's for cases like this where an ethernet port is needed.
    I know you can get cheap USB to ethernet adapters on Ebay, cheaper than Apple's thunderbolt to ethernet, they are slower though, 100 Mb instead of Gbit.

    Edit: Ebay link http://www.ebay.com/sch/i.html?_odkw=USB+to+ethernet&_osacat=0&_from=R40&_trksid=p2045573.m570.l1311.R1.TR7.TRC2&_nkw=usb+to+ethernet+adapter&_sacat=0
     
  5. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #5
    Not being able to access my Airport Extreme from the Airport Utility was the first symptom to my Extreme dying a horrible, premature death.

    Eventually - in my case - I wasn't able to access the internet through the extreme despite it still displaying a green status light.

    I would restart your Extreme as a troubleshooting step. I'd just verify no disk/network usage then just pull the plug on it for a few seconds.

    After the restart, then check to see if you can connect to the Extreme via the Airport Utility.
     
  6. 98EXL macrumors regular

    Joined:
    Jun 16, 2012
    Location:
    not on the moon
    #6
    Double check you aren't on the guest network.....dad was doing that this weekend by accident.
     

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