Help with browsing issue

Discussion in 'MacBook' started by tlck9, Jun 13, 2014.

  1. tlck9 macrumors newbie

    Joined:
    Jul 31, 2010
    #1
    Hi All,

    I am trying to solve a problem for my friend. My old macbook which she nows has, is unable to gain access to the internet, eg cannot load sites, search google etc.
    The machine is a Core duo running 10.6.8 2gb

    When she tries to get onto google there is a message saying no updates will be issues on this version of chrome due to hardware. But even with opera or safari, it says no data received.

    She can sometimes get through to actually do a search but then unable to click on the return search.

    I can download email, download software updates, apps from the app store, but nothing in terms of browsing.

    Any ideas on this
     
  2. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #2
    Ensure that it is getting a DNS server. Try starting a new Location in System Preferences --> Network and reconnecting to the network.
     
  3. tlck9 thread starter macrumors newbie

    Joined:
    Jul 31, 2010
  4. Altemose macrumors G3

    Altemose

    Joined:
    Mar 26, 2013
    Location:
    Elkton, Maryland
    #4
    Keep us posted.
     

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