Help with contact Parsing (Navigon)

Discussion in 'iOS Apps' started by Jape, Sep 10, 2009.

  1. Jape macrumors member

    Sep 2, 2009
    Are there any guidelines to follow when adding a contact to your iphone so Navigon can parse it and navigate to it. I find that a lot of my contacts do not get used correctly when i input an address via contacts, but when i do it manually it works fine?
  2. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    What country are you in?

    All of my contacts work fine when I use Navigon. I use the standard

    company (if applicable)
    ### streetname
    cityname, state abbreviation, zip code (7 or 7+4)

    Give us an example of an entry that hasn't worked.
  3. Jape thread starter macrumors member

    Sep 2, 2009
    I'm in the U.S:

    1306 E 123rd Ter
    Apt. B
    Olathe KS 66061

    gives me

    olathe KS 66061 when i plug it in before I hit start nav

    4458 W 150th Terrace
    Leawood, KS 66224

    gives me

    Leawood KS 66211
  4. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    Okay, I'm going to add that to my contacts and see what my Navigon does.


    Okay, it's not the way you're entering them, it's something else, because I'm getting the same result. I can find it if I enter the address manually, but not if I choose it from contacts. I tried entering it all different ways into my contacts, including from the Maps app, and with different abbreviations. No go.

    Very weird, and I suggest you submit a bug report to Navigon.
  5. Jape thread starter macrumors member

    Sep 2, 2009
    Yea, I sent them a message about it. This happens sometimes when i save contacts from a Google maps search as well.
  6. prominence macrumors regular

    Jan 31, 2008
    I found a work-around that seems to work because I've had the same issues.

    Go and edit your contact's address in Contacts App:

    On "Street Line 1" just put the Address Number.
    On "Street Line 2" put the road name, and at the end make sure the street type is abbreviated. (E.g. "St" for "Street," "Rd" for "Road," "Ave" for Avenue.")
    Then just enter your city, state, & zip.

    Now try and let me know if that works. It worked for me on two of my addresses that were completely screwing up.

    Also, let us know what Navigon says in their reply email, maybe they have even better advice/guidance.
  7. Ntombi macrumors 68040


    Jul 1, 2008
    Bostonian exiled in SoCal
    Interesting. That seems to have worked, at least for the one I tried.

    I'm not willing to change all 700+ of my contacts, though. :( And I can't figure out what makes some go wacky while others are just fine.

    I also submitted a report to Navigon, with that, and an iPod issue I found. I'll report back with any response.
  8. Motorheadbanger macrumors member

    Aug 26, 2009
    I know it's very frustrating, happens to me as well. It has something to do with the direction in the street line,like W Park st., or E Main st. I believe Navigon is aware of the problem.
  9. FamiliaPhoto macrumors 6502a


    Jul 24, 2009
    Chicago, IL
    From what I have seen it is the West, South, East stuff as well which causes the issue. I pull that out and it is fine. Problem is here in Chicago those are crucial in finding a location.
  10. prominence macrumors regular

    Jan 31, 2008

    Same situation here in Columbus, OH. And if I delete that from the address, Navigon then asks me once the search results come up, whether I want N or S. So I'm just supposed to memorize that for all my contacts? very frustrating.
  11. Jape thread starter macrumors member

    Sep 2, 2009
    Here is what they replied with, kind of bogus:

    This problem you are having with regard to navigating from your contacts sounds as if there was a problem during the installation.

    Please deinstall it & download the latest version from itunes & install that.

    Re obtaining GPS functionality please follow the following steps :

    During the following process the memory of your iPhone will be reorganized. This will have a positive effect on the quality of the GPS-Signal. The internal memory will be entirely deleted during this process. Therefore it is extremely necessary to make a backup of the software as described in step 1.

    Please connect your iPhone to iTunes and perform synchronize it. After that please click with the right mouse button on the iPhone-Icon (in the left menu of iTunes) and choose “backup”. iTunes will now create an entire backup of your iPhone data and settings.
    Then disconnect your iPhone from the computer and connect it to the power supply.
    On your iPhone choose “Settings” -> “General” -> “Reset”.
    Then choose “Erase all Content and Settings” and confirm this.
    The following steps can take up to two hours and more, depending on the model and storage capacity of your iPhone
    After the procedure is finished please connect the iPhone to your computer again.
    Now using the backup install your data and settings.

    For further information on your product please see the link under :
  12. Kadman macrumors 65816


    Sep 22, 2007
    Definitely a generic, BS response. I picked up on the issue with W, E, etc. in the directions on a trip last weekend. Seems like a pretty basic thing to get wrong. I notice that you can't even put the direction letter in when just entering a street address either. If I need 123 N Main St I have to put in Main St (if I try N Main St it won't acknowledge the street exists), then when I type the number "123" then I see it listed below as 123 N Main St. It seems the app wants you to give the number and street name and let it determine if it's North, South, East, West, etc. What sadist designed this input method? :mad:

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